How To Fix HRGB_GBSXP803 - The factor field in table &1 is empty. Run RPLABSG0_FILL_MSA_FACTOR

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_GBSXP - Message for GBSXP

• Message number: 803

• Message text: The factor field in table &1 is empty. Run RPLABSG0_FILL_MSA_FACTOR

What causes this issue?

This employee has been rejected during payroll because this is a
retro-active payroll into a previous financial year and it is necessary
for GBSXP to be able to tell how much SxP has been paid to the employee,
but GBSXP can't tell how much SxP has been paid to the employee.
This amount is held in the field AMOUN on table MSA (or OMSA), but it
may have been factored up or not.
The GBSXP Changes across EOY solution cannot know whether the AMOUN
field has been factored up by the payroll constant GENAU or not, if the
field FACTOR hasn't been filled, as this is the field that holds the
factor used.
If this field has not been filled then the employee is rejected and the
user is requested to run the report RPLABSG0_FILL_MSA_FACTOR to fill
this field for historical payroll results.

System Response

Insufficient historical data in the payroll cluster for this employee.

How to fix this error?

Run the report RPLABSG0_FILL_MSA_FACTOR to fill this field in historical
payroll results. The re-run the employee through the payroll.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_GBSXP803 - The factor field in table &1 is empty. Run RPLABSG0_FILL_MSA_FACTOR ?

  The SAP error message HRGB_GBSXP803 indicates that there is an issue with the factor field in a specific table, which is currently empty. This error typically arises in the context of payroll processing or when dealing with specific HR-related functionalities in SAP.
  Cause:
  The error occurs when the system expects a value in the factor field of a specific table (denoted as &1 in the error message), but it finds that the field is empty. This can happen due to several reasons, such as:
  
  Data Migration Issues: If data was migrated from another system, the factor field may not have been populated correctly.
  Configuration Errors: Incorrect configuration in the payroll or HR settings may lead to missing values in the factor field.
  Missing Master Data: Required master data for employees or organizational units may not be maintained, leading to empty fields.
  Programmatic Errors: Bugs or issues in custom programs or enhancements that interact with the payroll process.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Run the Report: The error message suggests running the report RPLABSG0_FILL_MSA_FACTOR. This report is designed to populate the factor field in the relevant table. You can execute this report in the SAP GUI:
  
  Go to transaction code SE38 or SA38.
  Enter the report name RPLABSG0_FILL_MSA_FACTOR.
  Execute the report and follow any prompts to fill in the necessary data.
  
  
  
  Check Configuration: Review the configuration settings related to payroll and ensure that all necessary parameters are set correctly. This includes checking the settings for the relevant infotypes and payroll schemas.
  
  
  Validate Master Data: Ensure that all required master data for employees is complete and accurate. This includes checking employee records, organizational units, and any other relevant data.
  
  
  Review Logs: Check the application logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific payroll process you are working with. There may be specific instructions or known issues documented by SAP.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance. They may provide patches or additional guidance based on the specific version of SAP you are using.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PC00_MXX_CALC (Payroll Calculation), and SLG1 (Application Log).
  SAP Notes: Search for SAP Notes related to the error message or the report mentioned. SAP Notes often contain fixes or workarounds for known issues.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to address the HRGB_GBSXP803 error and ensure that the factor field is populated correctly for payroll processing.