How To Fix HRGB_GBSXP796 - Not entitled (&1) must be after notice of entitlement (&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_GBSXP - Message for GBSXP

• Message number: 796

• Message text: Not entitled (&1) must be after notice of entitlement (&2)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_GBSXP796 - Not entitled (&1) must be after notice of entitlement (&2) ?

  The SAP error message HRGB_GBSXP796 indicates that there is an issue with the entitlement dates in the system. Specifically, the error message states that a "Not entitled" date must occur after a "Notice of entitlement" date. This typically arises in the context of managing employee benefits, leave entitlements, or similar HR-related processes.
  Cause:
  The error is caused by a logical inconsistency in the dates related to employee entitlements. This can happen in scenarios such as:
  
  The system is trying to process a change in entitlement status (e.g., from entitled to not entitled) where the "not entitled" date is set before the "notice of entitlement" date.
  There may be incorrect data entry or configuration in the HR module regarding the entitlement dates.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Dates: Review the dates associated with the employee's entitlement records. Ensure that the "Not entitled" date is set to a date that is after the "Notice of entitlement" date.
  
  
  Correct Data Entry: If you find that the dates are incorrectly entered, update them accordingly. This may involve:
  
  Adjusting the "Not entitled" date to a later date.
  Ensuring that the "Notice of entitlement" date is correctly set.
  
  
  
  Review Configuration: If the issue persists, check the configuration settings in the HR module to ensure that the rules governing entitlement dates are correctly defined.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on managing entitlement dates and resolving related errors.
  
  
  Seek Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP HR expert for further assistance.
  
  
  Related Information:
  
  Transaction Codes: You may need to use specific transaction codes (like PA30 for maintaining HR master data) to access and modify the relevant employee records.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Testing: After making changes, ensure to test the process to confirm that the error no longer occurs and that the entitlement logic is functioning as expected.
  
  By following these steps, you should be able to resolve the HRGB_GBSXP796 error and ensure that the entitlement dates are correctly configured in the SAP system.