How To Fix HRGB_GBSXP797 - ShPP Warning: Employee has no entitlement (&1)

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_GBSXP - Message for GBSXP

• Message number: 797

• Message text: ShPP Warning: Employee has no entitlement (&1)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_GBSXP797 - ShPP Warning: Employee has no entitlement (&1) ?

  The SAP error message HRGB_GBSXP797, which indicates "ShPP Warning: Employee has no entitlement (&1)," typically arises in the context of the Shared Parental Pay (ShPP) process within the SAP Human Capital Management (HCM) module. This warning suggests that the employee in question does not have the necessary entitlement to Shared Parental Pay, which could be due to various reasons.
  Causes:
  
  Eligibility Criteria Not Met: The employee may not meet the eligibility criteria for Shared Parental Pay as defined by the organization or by statutory regulations.
  Missing Data: There may be missing or incorrect data in the employee's records, such as employment start date, pay details, or other relevant information.
  Configuration Issues: The system may not be properly configured to recognize the employee's entitlement based on the rules set up in the system.
  Incorrect Absence Type: The absence type being used may not be correctly linked to the entitlement for Shared Parental Pay.
  
  Solutions:
  
  Verify Employee Eligibility: Check the employee's eligibility for Shared Parental Pay based on the organization's policy and statutory requirements. Ensure that they meet all necessary criteria.
  Review Employee Data: Ensure that all relevant employee data is complete and accurate. This includes checking the employee's start date, pay records, and any other relevant information.
  Check Configuration: Review the configuration settings in the SAP system related to Shared Parental Pay. Ensure that the rules for entitlement are correctly set up and that the employee's data aligns with these rules.
  Correct Absence Type: Ensure that the correct absence type is being used for the Shared Parental Pay request. If the absence type is incorrect, it may not trigger the entitlement check properly.
  Consult Documentation: Refer to SAP documentation or internal guidelines for handling Shared Parental Pay to ensure compliance with all necessary procedures.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates to the system that could resolve the issue.
  HR Policies: Review the organization's HR policies regarding Shared Parental Pay to ensure that they are being followed correctly.
  Testing: If changes are made to the configuration or employee data, conduct thorough testing to ensure that the issue is resolved and that the system behaves as expected.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP HCM for further assistance.