How To Fix HRGB_GBSXP792 - SPL/ShPP &1: No longer caring (&2), SPL ceases &3 and ShPP ceases &4

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_GBSXP - Message for GBSXP

• Message number: 792

• Message text: SPL/ShPP &1: No longer caring (&2), SPL ceases &3 and ShPP ceases &4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_GBSXP792 - SPL/ShPP &1: No longer caring (&2), SPL ceases &3 and ShPP ceases &4 ?

  The SAP error message HRGB_GBSXP792 typically relates to issues in the handling of statutory leave benefits, specifically in the context of Shared Parental Leave (SPL) and Statutory Parental Pay (ShPP) in the UK. This error message indicates that there is a problem with the eligibility or processing of these benefits for an employee.
  Cause:
  
  Eligibility Issues: The employee may no longer meet the eligibility criteria for SPL or ShPP. This could be due to various reasons such as the end of the qualifying period, changes in employment status, or failure to provide necessary documentation.
  Data Entry Errors: Incorrect or incomplete data in the employee's records can lead to this error. This includes missing dates, incorrect leave types, or other relevant information.
  Configuration Issues: There may be issues with the configuration of the payroll or leave management system in SAP, which could affect how SPL and ShPP are calculated and processed.
  
  Solution:
  
  Review Employee Records: Check the employee's records for any discrepancies or missing information related to their SPL and ShPP claims. Ensure that all necessary documentation is provided and correctly entered into the system.
  Verify Eligibility: Confirm that the employee is still eligible for SPL and ShPP. This may involve checking the qualifying conditions and ensuring that the employee has not exhausted their leave entitlements.
  Correct Data Entry: If there are any errors in the data entry, correct them in the system. This may involve updating dates, leave types, or other relevant fields.
  Consult Configuration Settings: If the issue persists, consult with your SAP HR configuration team to ensure that the system is set up correctly for processing SPL and ShPP. This may involve reviewing the relevant infotypes and payroll settings.
  Run Payroll Simulation: After making corrections, run a payroll simulation to ensure that the changes have resolved the issue and that the employee's SPL and ShPP are being processed correctly.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide guidance on handling SPL and ShPP in your version of SAP.
  Documentation: Review SAP documentation related to parental leave and pay, as well as any specific guidelines for your country or region.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.