How To Fix HRGB_GBSXP791 - SPL/ShPP &1: No longer caring (&2), SPL ceases &3 and ShPP never starts

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_GBSXP - Message for GBSXP

• Message number: 791

• Message text: SPL/ShPP &1: No longer caring (&2), SPL ceases &3 and ShPP never starts

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_GBSXP791 - SPL/ShPP &1: No longer caring (&2), SPL ceases &3 and ShPP never starts ?

  The SAP error message HRGB_GBSXP791 typically relates to issues in the handling of Statutory Leave Payments (SPL) and Shared Parental Pay (ShPP) within the HR module of SAP. This error indicates that there is a problem with the eligibility or processing of these payments for an employee.
  Cause:
  
  Eligibility Criteria Not Met: The employee may not meet the necessary criteria for SPL or ShPP, which could include factors such as length of service, type of contract, or other statutory requirements.
  Incorrect Configuration: There may be issues with the configuration of the payroll or leave management settings in SAP, leading to incorrect processing of SPL and ShPP.
  Data Inconsistencies: There could be inconsistencies in the employee's master data or payroll data that prevent the system from processing the payments correctly.
  End of Leave Period: The error may occur if the leave period for which SPL or ShPP is being claimed has ended, and the system recognizes that it can no longer process these payments.
  
  Solution:
  
  Check Employee Eligibility: Verify that the employee meets all the eligibility criteria for SPL and ShPP. This includes checking their employment status, length of service, and any other relevant factors.
  Review Configuration Settings: Ensure that the configuration for SPL and ShPP in the SAP system is set up correctly. This may involve checking the relevant infotypes and payroll settings.
  Correct Data Issues: Look for any inconsistencies in the employee's data. This may involve reviewing infotypes related to leave, payroll, and personal data to ensure everything is accurate and up to date.
  Update Leave Periods: If the leave period has ended, ensure that any necessary actions are taken to close out the leave correctly in the system. If the employee is still eligible for payments, you may need to adjust the leave dates or reprocess the payroll.
  Consult Documentation: Refer to SAP documentation or support notes related to HRGB_GBSXP791 for specific guidance on resolving this error.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or patches related to this error message.
  HR Module Documentation: Review the HR module documentation for guidelines on managing SPL and ShPP, including eligibility criteria and processing rules.
  Testing in a Sandbox Environment: If possible, replicate the issue in a test or sandbox environment to better understand the cause and test potential solutions without affecting live data.
  
  If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team or consult with an SAP HR expert for further assistance.