How To Fix HRGB_GBSXP784 - ShPP Exclusion: Employee received SSP on &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRGB_GBSXP - Message for GBSXP

  • Message number: 784

  • Message text: ShPP Exclusion: Employee received SSP on &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message HRGB_GBSXP784 - ShPP Exclusion: Employee received SSP on &1 ?

    The SAP error message HRGB_GBSXP784 indicates that there is an issue related to the Statutory Sick Pay (SSP) exclusion for an employee. Specifically, it suggests that the employee has received SSP on a certain date (denoted by &1), which is causing a conflict with the processing of the Shared Parental Pay (ShPP) exclusion.

    Cause:

    The error typically arises when:

    1. An employee is on a period of SSP, which affects their eligibility for ShPP.
    2. The system is programmed to exclude employees who are receiving SSP from being eligible for ShPP.
    3. There may be incorrect or missing data in the employee's records regarding their SSP status.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Employee Records: Verify the employee's SSP records to confirm the dates and amounts of SSP received. Ensure that the data is accurate and up-to-date.

    2. Review ShPP Eligibility: Determine if the employee is indeed eligible for ShPP. If they are receiving SSP, they may not qualify for ShPP during that period.

    3. Adjust Payroll Configuration: If the employee should be eligible for ShPP despite receiving SSP (for example, if the SSP period has ended), you may need to adjust the payroll configuration or the employee's status in the system.

    4. Consult Documentation: Review SAP documentation or guidelines related to ShPP and SSP to ensure compliance with statutory requirements.

    5. Contact Support: If the issue persists, consider reaching out to your SAP support team or a consultant who specializes in SAP HR modules for further assistance.

    Related Information:

    • Statutory Sick Pay (SSP): A form of compensation provided to employees who are unable to work due to illness. It has specific eligibility criteria and duration.
    • Shared Parental Pay (ShPP): A payment available to eligible parents who share parental leave. There are specific rules regarding eligibility, especially concerning other forms of pay like SSP.
    • SAP HR Module: The Human Resources module in SAP handles various employee-related processes, including payroll, benefits, and compliance with statutory regulations.

    By following these steps, you should be able to address the error message and ensure that the employee's pay is processed correctly.

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