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Message type: E = Error
Message class: HRGB_GBSXP - Message for GBSXP
Message number: 784
Message text: ShPP Exclusion: Employee received SSP on &1
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HRGB_GBSXP784
- ShPP Exclusion: Employee received SSP on &1 ?The SAP error message HRGB_GBSXP784 indicates that there is an issue related to the Statutory Sick Pay (SSP) exclusion for an employee. Specifically, it suggests that the employee has received SSP on a certain date (denoted by &1), which is causing a conflict with the processing of the Shared Parental Pay (ShPP) exclusion.
Cause:
The error typically arises when:
- An employee is on a period of SSP, which affects their eligibility for ShPP.
- The system is programmed to exclude employees who are receiving SSP from being eligible for ShPP.
- There may be incorrect or missing data in the employee's records regarding their SSP status.
Solution:
To resolve this error, you can take the following steps:
Check Employee Records: Verify the employee's SSP records to confirm the dates and amounts of SSP received. Ensure that the data is accurate and up-to-date.
Review ShPP Eligibility: Determine if the employee is indeed eligible for ShPP. If they are receiving SSP, they may not qualify for ShPP during that period.
Adjust Payroll Configuration: If the employee should be eligible for ShPP despite receiving SSP (for example, if the SSP period has ended), you may need to adjust the payroll configuration or the employee's status in the system.
Consult Documentation: Review SAP documentation or guidelines related to ShPP and SSP to ensure compliance with statutory requirements.
Contact Support: If the issue persists, consider reaching out to your SAP support team or a consultant who specializes in SAP HR modules for further assistance.
Related Information:
By following these steps, you should be able to address the error message and ensure that the employee's pay is processed correctly.
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