How To Fix HRGB_GBSXP783 - ShPP Exclusion; Employee has provided insufficient evidence

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_GBSXP - Message for GBSXP

• Message number: 783

• Message text: ShPP Exclusion; Employee has provided insufficient evidence

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_GBSXP783 - ShPP Exclusion; Employee has provided insufficient evidence ?

  The SAP error message HRGB_GBSXP783, which indicates "ShPP Exclusion; Employee has provided insufficient evidence," typically arises in the context of managing Shared Parental Pay (ShPP) in the SAP HR module. This error suggests that the employee has not submitted adequate documentation or evidence to support their claim for ShPP exclusion.
  Cause:
  
  Insufficient Documentation: The employee may not have provided all necessary documents or evidence required to validate their eligibility for ShPP.
  Incorrect Data Entry: There may be errors in the data entered into the system regarding the employee's eligibility or the details of their request.
  Policy Compliance: The employee's situation may not meet the criteria set forth by the organization or legal requirements for ShPP.
  
  Solution:
  
  Review Documentation: Check the documentation submitted by the employee. Ensure that all required forms and evidence are complete and correctly filled out.
  Communicate with the Employee: Reach out to the employee to clarify what additional information or documentation is needed. Provide guidance on what constitutes sufficient evidence.
  System Configuration: Ensure that the SAP system is correctly configured to handle ShPP claims. This may involve checking the eligibility criteria and ensuring that the system is set up to process the claims correctly.
  Training and Awareness: Provide training for HR personnel and employees regarding the requirements for ShPP claims to minimize future occurrences of this error.
  Consult HR Policies: Review the organization's HR policies regarding ShPP to ensure compliance and clarity on what is required from employees.
  
  Related Information:
  
  SAP HR Module: Familiarity with the SAP HR module and its functionalities related to payroll and employee benefits is essential for resolving such issues.
  Legal Requirements: Understanding the legal framework surrounding Shared Parental Leave and Pay in your jurisdiction can help ensure compliance and proper handling of claims.
  Documentation Guidelines: Establish clear guidelines for employees regarding the documentation required for ShPP claims to prevent confusion and errors.
  
  If the issue persists after following these steps, it may be beneficial to consult with SAP support or a technical expert familiar with the specific configurations of your SAP system.