How To Fix HRGB_GBSXP781 - ShPP payment: No SSP paid during ShPP week (&1 - &2), so ShPP paid on &3

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_GBSXP - Message for GBSXP

• Message number: 781

• Message text: ShPP payment: No SSP paid during ShPP week (&1 - &2), so ShPP paid on &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_GBSXP781 - ShPP payment: No SSP paid during ShPP week (&1 - &2), so ShPP paid on &3 ?

  The SAP error message HRGB_GBSXP781 indicates that there was no Statutory Sick Pay (SSP) paid during a specified week of Statutory Sick Pay (ShPP). This message typically arises in the context of payroll processing in the UK, particularly when dealing with statutory payments related to sick leave.
  Cause:
  
  
  No SSP Recorded: The primary cause of this error is that the employee did not receive any SSP during the specified week (indicated by the dates &1 to &2). This could be due to various reasons, such as:
  
  The employee was not eligible for SSP.
  The employee did not meet the qualifying conditions for SSP during that week.
  There may have been an error in the payroll data entry or configuration.
  
  
  
  Incorrect Payroll Configuration: There might be issues with how the payroll is configured in the SAP system, leading to incorrect calculations or missing data.
  
  
  Data Entry Errors: Incorrect or incomplete data entries for the employee's sick leave or payment records could also lead to this error.
  
  
  Solution:
  
  
  Check Employee Eligibility: Verify if the employee is eligible for SSP. Ensure that they meet the qualifying conditions for receiving SSP during the specified period.
  
  
  Review Payroll Data: Check the payroll data for the employee for the specified week. Ensure that all relevant sick leave records and payments are correctly entered and processed.
  
  
  Correct Configuration: If the issue is related to payroll configuration, consult with your SAP payroll administrator or HR team to ensure that the payroll settings are correctly configured for SSP and ShPP.
  
  
  Reprocess Payroll: After making any necessary corrections, reprocess the payroll for the affected period to ensure that the calculations are updated and reflect the correct payments.
  
  
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance on handling this error message, as there may be additional steps or considerations based on your organization's setup.
  
  
  Related Information:
  
  Statutory Sick Pay (SSP): This is a government-mandated payment in the UK for employees who are unable to work due to illness. It is important to understand the eligibility criteria and calculation methods for SSP.
  ShPP (Statutory Shared Parental Pay): This is a payment made to eligible employees who take shared parental leave. Understanding the relationship between SSP and ShPP is crucial for accurate payroll processing.
  SAP HR Module: Familiarity with the SAP HR module and its payroll functionalities can help in troubleshooting and resolving such errors effectively.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support or your internal IT team for further assistance.