How To Fix HRGB_GBSXP779 - ShPP Payment Missed; Employee received &1 on &2

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_GBSXP - Message for GBSXP

• Message number: 779

• Message text: ShPP Payment Missed; Employee received &1 on &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_GBSXP779 - ShPP Payment Missed; Employee received &1 on &2 ?

  The SAP error message HRGB_GBSXP779 indicates that a statutory payment (ShPP - Statutory Shared Parental Pay) was missed for an employee. The message typically includes details about the amount the employee received and the date of that payment. 
  Cause:
  
  Eligibility Issues: The employee may not have met the eligibility criteria for receiving ShPP.
  Incorrect Configuration: There may be issues with the configuration of the payroll system or the specific payroll schema that processes ShPP.
  Data Entry Errors: Incorrect or missing data in the employee's master data or payroll records can lead to missed payments.
  Timing Issues: The payment may have been processed outside the expected payroll period or not processed at all.
  
  Solution:
  
  Check Employee Eligibility: Verify that the employee meets the eligibility criteria for ShPP. This includes checking their leave status and any relevant documentation.
  Review Payroll Configuration: Ensure that the payroll configuration for ShPP is set up correctly. This may involve checking the payroll schema, rules, and any relevant infotypes.
  Correct Data Entry: Review the employee's master data and payroll records for any discrepancies or missing information. Make necessary corrections.
  Reprocess Payroll: If the issue is identified and corrected, you may need to reprocess the payroll for the affected period to ensure that the payment is made.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance on handling ShPP payments and related error messages.
  
  Related Information:
  
  Infotypes: Check relevant infotypes such as IT0000 (Actions), IT0001 (Organizational Assignment), IT0002 (Personal Data), and IT0016 (Contract Elements) for any inconsistencies.
  Payroll Logs: Review payroll logs for any errors or warnings that may provide additional context for the missed payment.
  SAP Notes: Look for SAP Notes related to ShPP and payroll processing for any known issues or patches that may need to be applied.
  Consult with HR/Payroll Team: Collaborate with your HR or payroll team to ensure that all processes are being followed correctly and that any necessary adjustments are made.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.