How To Fix HRGB_GBSXP777 - ShPP Error; Employee has no SC11/SC12 cert. between &1 and &2 (IT0088)

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_GBSXP - Message for GBSXP

• Message number: 777

• Message text: ShPP Error; Employee has no SC11/SC12 cert. between &1 and &2 (IT0088)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_GBSXP777 - ShPP Error; Employee has no SC11/SC12 cert. between &1 and &2 (IT0088) ?

  The SAP error message HRGB_GBSXP777 indicates that there is an issue related to the Short-Time Work (STW) certification for an employee. Specifically, it states that the employee does not have the required SC11 (Short-Time Work Certification) or SC12 (Short-Time Work Certification for the period) between the specified dates (&1 and &2). This error typically arises in the context of managing short-time work benefits, especially during periods of economic downturn or crisis.
  Cause:
  
  Missing Certifications: The employee does not have the necessary SC11 or SC12 certifications recorded in the system for the specified date range.
  Incorrect Date Range: The date range specified in the error message may not align with the periods for which the employee is eligible for short-time work benefits.
  Data Entry Errors: There may be data entry errors in the employee's records, such as incorrect dates or missing entries in the relevant infotypes (IT0088).
  
  Solution:
  
  Check Employee Records: Verify the employee's records in the SAP system, specifically looking at Infotype 0088 (Short-Time Work) to ensure that the necessary certifications (SC11/SC12) are present for the specified date range.
  Create/Update Certifications: If the certifications are missing, create or update the SC11/SC12 entries for the employee in the relevant infotype. Ensure that the dates are correct and that they cover the required period.
  Consult with HR: If you are unsure about the correct certifications or how to enter them, consult with your HR department or the person responsible for managing short-time work in your organization.
  Review Configuration: If the issue persists, it may be necessary to review the configuration settings related to short-time work in your SAP system to ensure that they are set up correctly.
  
  Related Information:
  
  Infotype 0088: This infotype is used to manage short-time work data for employees, including the necessary certifications.
  Short-Time Work Regulations: Familiarize yourself with the local regulations regarding short-time work, as these may impact how certifications are issued and managed.
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional guidance or updates related to this error message.
  
  By following these steps, you should be able to resolve the HRGB_GBSXP777 error and ensure that the employee's short-time work certifications are correctly recorded in the system.