How To Fix HRGB_GBSXP778 - ShPP Payment Missed; Employee worked on &1

HRGB_GBSXP778 - Overview

• Message type: E = Error

• Message class: HRGB_GBSXP - Message for GBSXP

• Message number: 778

• Message text: ShPP Payment Missed; Employee worked on &1

Self-Explanatory Message

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HRGB_GBSXP778 - Details

• The SAP error message HRGB_GBSXP778 indicates that a Short Payment (ShPP) has been missed for an employee who has worked during a specific period. This error typically arises in the context of payroll processing, particularly when dealing with statutory payments such as Statutory Sick Pay (SSP) or similar payments in the UK.
  
  Cause:
  
  Missing Payment Data: The employee may have worked during a period where they were eligible for a payment, but the system did not process the payment correctly.
  Incorrect Configuration: There may be issues with the configuration of the payroll schema or the specific rules governing the payment types.
  Data Entry Errors: Incorrect or incomplete data entry for the employee's work hours, absence records, or payment eligibility.
  Eligibility Criteria Not Met: The employee may not meet the eligibility criteria for the payment, even if they worked during the period.
  
  
  Solution:
  
  Check Employee Records: Verify the employee's work hours, absence records, and any other relevant data