How To Fix HRGB_GBSXP774 - ShPP Exclusion; Excluded for reason &1, part-way through ShPPP, on &2

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_GBSXP - Message for GBSXP

• Message number: 774

• Message text: ShPP Exclusion; Excluded for reason &1, part-way through ShPPP, on &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_GBSXP774 - ShPP Exclusion; Excluded for reason &1, part-way through ShPPP, on &2 ?

  The SAP error message HRGB_GBSXP774 typically relates to the Short-Time Work (ShPP) process in the Human Resources module, specifically concerning the exclusion of an employee from receiving Short-Time Work Pay (ShPP) benefits. The message indicates that the employee has been excluded for a specific reason, which is denoted by "&1", and this exclusion occurred part-way through the Short-Time Work Pay period, which is indicated by "&2".
  Cause:
  The error can occur due to several reasons, including but not limited to:
  
  Eligibility Criteria Not Met: The employee may not meet the eligibility criteria for receiving ShPP, such as not having the required length of service or not being in a qualifying employment status.
  Incorrect Configuration: There may be issues with the configuration of the ShPP process in the SAP system, leading to incorrect exclusions.
  Data Entry Errors: Incorrect data entries in the employee's records, such as incorrect work hours or absence records, can lead to exclusions.
  Regulatory Changes: Changes in labor laws or regulations regarding Short-Time Work may affect eligibility and lead to exclusions.
  
  Solution:
  To resolve the HRGB_GBSXP774 error, consider the following steps:
  
  Review Employee Eligibility: Check the employee's eligibility for ShPP. Ensure that they meet all necessary criteria, including length of service and employment status.
  Check Configuration Settings: Review the configuration settings for Short-Time Work in the SAP system. Ensure that all parameters are set correctly and in accordance with current regulations.
  Validate Data Entries: Go through the employee's records to ensure that all data entries are accurate. Look for any discrepancies in work hours, absence records, or other relevant information.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the error message and the ShPP process.
  Engage with HR or Payroll Team: Collaborate with your HR or payroll team to understand the context of the exclusion and to ensure that all necessary steps are taken to rectify the situation.
  System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as these may contain fixes for known issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to the HRGB_GBSXP774 error message.
  Legal Compliance: Stay informed about any changes in labor laws that may affect Short-Time Work policies and procedures.
  Training and Documentation: Ensure that HR personnel are trained on the ShPP process and that documentation is available for reference.
  
  If the issue persists after following these steps, it may be necessary to contact SAP support for further assistance.