How To Fix HRGB_GBSXP772 - ShPP Exclusion; Spouse/Partner not returning to work

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_GBSXP - Message for GBSXP

• Message number: 772

• Message text: ShPP Exclusion; Spouse/Partner not returning to work

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_GBSXP772 - ShPP Exclusion; Spouse/Partner not returning to work ?

  The SAP error message HRGB_GBSXP772, which indicates "ShPP Exclusion; Spouse/Partner not returning to work," typically arises in the context of managing Shared Parental Pay (ShPP) in the SAP HR module. This error suggests that there is an issue with the eligibility criteria for Shared Parental Pay, particularly concerning the spouse or partner of the employee.
  Cause:
  
  Eligibility Criteria: The error may occur if the system detects that the spouse or partner of the employee is not returning to work, which can affect the eligibility for Shared Parental Pay.
  Data Entry Issues: Incorrect or incomplete data regarding the spouse/partner's employment status may lead to this error.
  Configuration Settings: The configuration settings in the SAP system related to Shared Parental Leave and Pay may not be set up correctly.
  
  Solution:
  
  Verify Employment Status: Check the employment status of the spouse or partner in the system. Ensure that the data entered is accurate and reflects their current work situation.
  Review Eligibility: Confirm that the employee meets all eligibility criteria for Shared Parental Pay. This includes checking the length of service and any other relevant conditions.
  Correct Data Entry: If there are discrepancies in the data, correct them in the employee's record. This may involve updating the spouse/partner's employment status or other related information.
  Consult Configuration: If the issue persists, consult with your SAP HR configuration team to ensure that the settings for Shared Parental Leave and Pay are correctly configured in the system.
  Documentation and Guidelines: Refer to the official SAP documentation or guidelines related to Shared Parental Pay for any specific requirements or troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates on the functionality related to Shared Parental Pay.
  User Guides: Review user guides or training materials related to the HR module in SAP, particularly those focusing on leave management and pay calculations.
  Support Channels: If the issue cannot be resolved internally, consider reaching out to SAP support or your organization's IT support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary solutions to resolve it.