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Message type: E = Error
Message class: HRGB_GBSXP - Message for GBSXP
Message number: 417
Message text: SSP Exclusion; On &1, employee has already been paid &2 week SSP
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HRGB_GBSXP417
- SSP Exclusion; On &1, employee has already been paid &2 week SSP ?The SAP error message HRGB_GBSXP417 indicates an issue related to Statutory Sick Pay (SSP) in the context of payroll processing. Specifically, it suggests that an employee has already been paid SSP for a certain number of weeks, and the system is preventing further payments for that period.
Cause:
- SSP Limit Exceeded: In the UK, there is a statutory limit on the number of weeks an employee can receive SSP. As of the last update, employees can receive SSP for a maximum of 28 weeks. If the employee has already been paid for that duration, the system will trigger this error.
- Incorrect Payroll Configuration: There may be issues with how the payroll is configured in the SAP system, leading to incorrect calculations or reporting of SSP payments.
- Data Entry Errors: Incorrect data entry regarding the employee's sick leave or SSP payments could lead to this error.
Solution:
- Review SSP Payments: Check the employee's payroll records to confirm how many weeks of SSP have been paid. If the employee has reached the maximum limit, no further SSP payments can be made until a new qualifying period begins.
- Adjust Payroll Configuration: If the configuration is incorrect, consult with your SAP payroll administrator or HR team to ensure that the SSP settings are correctly configured in the system.
- Correct Data Entry: Verify that all data related to the employee's sick leave and SSP payments is accurate. Correct any discrepancies that may have led to the error.
- Consult Documentation: Refer to SAP documentation or guidelines regarding SSP processing to ensure compliance with statutory requirements.
Related Information:
If the problem persists after following these steps, it may be beneficial to reach out to SAP support or your internal IT team for further assistance.
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