How To Fix HRGB_GBSXP417 - SSP Exclusion; On &1, employee has already been paid &2 week SSP


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRGB_GBSXP - Message for GBSXP

  • Message number: 417

  • Message text: SSP Exclusion; On &1, employee has already been paid &2 week SSP

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message HRGB_GBSXP417 - SSP Exclusion; On &1, employee has already been paid &2 week SSP ?

    The SAP error message HRGB_GBSXP417 indicates an issue related to Statutory Sick Pay (SSP) in the context of payroll processing. Specifically, it suggests that an employee has already been paid SSP for a certain number of weeks, and the system is preventing further payments for that period.

    Cause:

    1. SSP Limit Exceeded: In the UK, there is a statutory limit on the number of weeks an employee can receive SSP. As of the last update, employees can receive SSP for a maximum of 28 weeks. If the employee has already been paid for that duration, the system will trigger this error.
    2. Incorrect Payroll Configuration: There may be issues with how the payroll is configured in the SAP system, leading to incorrect calculations or reporting of SSP payments.
    3. Data Entry Errors: Incorrect data entry regarding the employee's sick leave or SSP payments could lead to this error.

    Solution:

    1. Review SSP Payments: Check the employee's payroll records to confirm how many weeks of SSP have been paid. If the employee has reached the maximum limit, no further SSP payments can be made until a new qualifying period begins.
    2. Adjust Payroll Configuration: If the configuration is incorrect, consult with your SAP payroll administrator or HR team to ensure that the SSP settings are correctly configured in the system.
    3. Correct Data Entry: Verify that all data related to the employee's sick leave and SSP payments is accurate. Correct any discrepancies that may have led to the error.
    4. Consult Documentation: Refer to SAP documentation or guidelines regarding SSP processing to ensure compliance with statutory requirements.

    Related Information:

    • SSP Regulations: Familiarize yourself with the current regulations regarding SSP in the UK, including the maximum duration and eligibility criteria.
    • SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error or provide additional guidance on handling SSP in the payroll module.
    • Testing: After making any changes, conduct thorough testing in a non-production environment to ensure that the issue is resolved and that the payroll calculations are accurate.

    If the problem persists after following these steps, it may be beneficial to reach out to SAP support or your internal IT team for further assistance.

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