How To Fix HRGB_GBSXP409 - SSP Exclusion; On &1, employee age &2 is greater than the maximum age &3

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_GBSXP - Message for GBSXP

• Message number: 409

• Message text: SSP Exclusion; On &1, employee age &2 is greater than the maximum age &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_GBSXP409 - SSP Exclusion; On &1, employee age &2 is greater than the maximum age &3 ?

  The SAP error message HRGB_GBSXP409 indicates that there is an issue with the age of an employee in relation to a specific exclusion rule in the system. This error typically arises in the context of managing employee benefits or eligibility criteria, particularly in the Global Benefits module of SAP.
  Cause:
  The error message "SSP Exclusion; On &1, employee age &2 is greater than the maximum age &3" suggests that:
  
  The system is checking an exclusion rule that has a maximum age limit.
  The employee's age (represented by &2) exceeds this maximum age limit (represented by &3) on a specific date (represented by &1).
  This could be due to incorrect employee data, such as an incorrect birth date, or it could be a legitimate case where the employee is indeed older than the allowed age for a specific benefit or program.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Verify Employee Data:
  
  Check the employee's date of birth in the system to ensure it is entered correctly.
  Ensure that the employee's age is calculated correctly based on the current date.
  
  
  
  Review Exclusion Rules:
  
  Examine the exclusion rules configured in the system to understand the maximum age limit set for the specific benefit or program.
  If the maximum age limit is too restrictive, consider adjusting it if it aligns with your organization's policies.
  
  
  
  Adjust Employee Eligibility:
  
  If the employee is indeed older than the maximum age limit and this is correct, you may need to determine if they should be excluded from the specific benefit or program.
  Communicate with HR or the benefits administration team to confirm the eligibility criteria.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to the Global Benefits module for further insights on managing exclusion rules and employee eligibility.
  
  
  
  Contact SAP Support:
  
  If the issue persists or if you believe it is a system error, consider reaching out to SAP support for assistance.
  
  
  
  Related Information:
  
  SAP Modules: This error is typically related to the SAP Human Capital Management (HCM) module, specifically the Global Benefits sub-module.
  Configuration: The exclusion rules and eligibility criteria are usually configured in the system by HR administrators or consultants.
  Testing: After making any changes, ensure to test the eligibility checks with various employee profiles to confirm that the system behaves as expected.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.