How To Fix HRGB_GBSXP407 - SSP Error; On &1, employee has no Personal Data infotype (0002)

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_GBSXP - Message for GBSXP

• Message number: 407

• Message text: SSP Error; On &1, employee has no Personal Data infotype (0002)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_GBSXP407 - SSP Error; On &1, employee has no Personal Data infotype (0002) ?

  The SAP error message HRGB_GBSXP407 indicates that there is an issue with the employee's Personal Data infotype (IT0002) in the SAP system. This infotype is crucial as it contains essential personal information about the employee, such as name, date of birth, nationality, and marital status. The error suggests that the system is unable to find this infotype for the specified employee, which can lead to issues in processing payroll, benefits, or other HR-related functions.
  Cause:
  
  Missing Infotype: The most common cause of this error is that the Personal Data infotype (0002) has not been created for the employee in question.
  Data Deletion: The infotype may have been deleted or not maintained properly.
  Incorrect Employee Number: The employee number being referenced may be incorrect or does not exist in the system.
  Data Migration Issues: If data was migrated from another system, there may have been issues that resulted in missing infotypes.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the infotype data.
  
  Solution:
  
  Check Infotype Data: Use transaction code PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check if the infotype 0002 exists for the employee. If it does not exist, you will need to create it.
  Create Infotype: If the infotype is missing, you can create it by using transaction PA30:
  
  Enter the employee number.
  Select the infotype 0002 (Personal Data).
  Click on "Create" and fill in the necessary details.
  
  
  Review Data Migration: If the employee data was migrated from another system, review the migration process to ensure that all necessary infotypes were transferred correctly.
  Check Authorizations: Ensure that the user has the appropriate authorizations to access and maintain the employee's personal data.
  Consult with HR Team: If you are unsure about the data or how to proceed, consult with your HR team or SAP support for further assistance.
  
  Related Information:
  
  Infotype 0002 (Personal Data): This infotype is critical for various HR processes, including payroll, benefits administration, and employee management.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data), PA30 (Maintain HR Master Data), and PA40 (Personnel Actions) for managing employee data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message, as there may be updates or fixes provided by SAP.
  
  By following these steps, you should be able to resolve the HRGB_GBSXP407 error and ensure that the employee's personal data is correctly maintained in the SAP system.