How To Fix HRGB_GBSXP404 - SSP Exclusion; On &1, employee disqualified by their MPP (&2 - &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_GBSXP - Message for GBSXP

• Message number: 404

• Message text: SSP Exclusion; On &1, employee disqualified by their MPP (&2 - &3)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_GBSXP404 - SSP Exclusion; On &1, employee disqualified by their MPP (&2 - &3) ?

  The SAP error message HRGB_GBSXP404 indicates that an employee has been disqualified from a specific program or benefit due to their MPP (Minimum Participation Period) status. This error typically arises in the context of managing employee benefits, particularly in the Global Benefits module of SAP.
  Cause:
  The error message is triggered when:
  
  An employee does not meet the minimum participation criteria for a specific benefit or program.
  The employee's status or eligibility has changed, leading to disqualification.
  There may be configuration issues in the benefits setup or incorrect data entries related to the employee's participation.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Employee Eligibility:
  
  Review the employee's records to ensure they meet the eligibility criteria for the program or benefit in question.
  Verify the employee's MPP status and ensure it aligns with the requirements of the benefit.
  
  
  
  Review Configuration:
  
  Check the configuration settings for the specific benefit or program in SAP. Ensure that the MPP and eligibility criteria are correctly defined.
  If necessary, consult with your SAP HR configuration team to adjust the settings.
  
  
  
  Correct Data Entries:
  
  Ensure that all relevant employee data (e.g., hire date, participation dates) is accurate and up to date.
  If there are discrepancies, correct the data in the employee's master record.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on the error message and its implications.
  Look for any notes or updates from SAP that may address this issue.
  
  
  
  Contact Support:
  
  If the issue persists after checking eligibility and configuration, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant employee information.
  
  
  
  Related Information:
  
  Minimum Participation Period (MPP): This is a defined period that an employee must meet to qualify for certain benefits. Understanding the MPP for each benefit is crucial for managing employee eligibility.
  Global Benefits Module: This module in SAP handles various employee benefits and requires accurate configuration to ensure compliance with company policies and legal requirements.
  Error Handling in SAP: Familiarize yourself with common error messages in SAP HR and how to troubleshoot them effectively.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.