How To Fix HRGB_GBSXP402 - SSP Exclusion; On &1, employee already had &2 wks SSP from prev Er


HRGB_GBSXP402 - Overview

  • Message type: E = Error

  • Message class: HRGB_GBSXP - Message for GBSXP

  • Message number: 402

  • Message text: SSP Exclusion; On &1, employee already had &2 wks SSP from prev Er

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  • Self-Explanatory Message

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HRGB_GBSXP402 - Details

  • The SAP error message HRGB_GBSXP402 indicates an issue related to Statutory Sick Pay (SSP) calculations in the HR module, specifically when an employee has already received SSP for a certain number of weeks in a previous employment period. Here’s a breakdown of the cause, potential solutions, and related information:
    
    Cause: SSP Limit Exceeded: The error occurs when an employee has already received SSP for a specified number of weeks (usually 28 weeks in the UK) in a previous employment period, and the system is trying to process a new SSP claim without considering the previous entitlement. Incorrect Data Entry: There may be incorrect or incomplete data in the employee's records, such as previous SSP payments not being properly recorded or updated.
    Configuration Issues: There may be issues with the configuration of the SSP settings in the SAP system, leading to incorrect calculations or checks.
    Solution: Review Employee Records: Check the employee's sick pay history to confirm

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