How To Fix HRGB_GBSXP402 - SSP Exclusion; On &1, employee already had &2 wks SSP from prev Er

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_GBSXP - Message for GBSXP

• Message number: 402

• Message text: SSP Exclusion; On &1, employee already had &2 wks SSP from prev Er

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_GBSXP402 - SSP Exclusion; On &1, employee already had &2 wks SSP from prev Er ?

  The SAP error message HRGB_GBSXP402 indicates an issue related to Statutory Sick Pay (SSP) calculations in the HR module, specifically when an employee has already received SSP for a certain number of weeks in a previous employment period. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  SSP Limit Exceeded: The error occurs when an employee has already received SSP for a specified number of weeks (usually 28 weeks in the UK) in a previous employment period, and the system is trying to process a new SSP claim without considering the previous entitlement.
  Incorrect Data Entry: There may be incorrect or incomplete data in the employee's records, such as previous SSP payments not being properly recorded or updated.
  Configuration Issues: There may be issues with the configuration of the SSP settings in the SAP system, leading to incorrect calculations or checks.
  
  Solution:
  
  Review Employee Records: Check the employee's sick pay history to confirm how many weeks of SSP have already been claimed. Ensure that all previous SSP payments are accurately recorded in the system.
  Adjust SSP Entitlement: If the employee is still within the SSP entitlement period, you may need to adjust the records to reflect the correct number of weeks claimed. This may involve updating the employee's sick leave records or correcting any errors in the previous SSP claims.
  Consult Payroll Configuration: Review the payroll configuration settings related to SSP in SAP. Ensure that the rules for calculating and tracking SSP are correctly set up according to the latest regulations.
  Use the Correct Infotypes: Ensure that the correct infotypes (such as IT2001 for absence and IT0000 for actions) are being used to record sick leave and SSP claims.
  Seek Help from SAP Support: If the issue persists, consider reaching out to SAP support or your internal SAP HR team for further assistance. They may provide patches or updates if this is a known issue.
  
  Related Information:
  
  SSP Regulations: Familiarize yourself with the current regulations regarding SSP, including the maximum duration and eligibility criteria.
  SAP Documentation: Refer to SAP documentation for specific details on handling SSP calculations and related error messages.
  Training and Resources: Consider training for HR personnel on how to manage sick leave and SSP claims effectively within the SAP system.
  
  By addressing the underlying cause of the error and ensuring that all records are accurate and up-to-date, you should be able to resolve the HRGB_GBSXP402 error message.