How To Fix HRGB_GBSXP363 - ASPP Payment Missed; Employee worked on &1

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_GBSXP - Message for GBSXP

• Message number: 363

• Message text: ASPP Payment Missed; Employee worked on &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_GBSXP363 - ASPP Payment Missed; Employee worked on &1 ?

  The SAP error message HRGB_GBSXP363, which indicates "ASPP Payment Missed; Employee worked on &1," typically arises in the context of payroll processing within the SAP Human Capital Management (HCM) module. This error suggests that there is a missed payment for an employee who has worked during a specific period.
  Cause:
  
  Missing Payroll Run: The employee may not have been included in the payroll run for the specified period.
  Incorrect Payroll Configuration: There may be issues with the payroll configuration settings that prevent the employee from being processed correctly.
  Time Management Issues: If the employee's time data (e.g., hours worked, leave taken) is not recorded or processed correctly, it can lead to missed payments.
  Employee Status: The employee's status (e.g., inactive, on leave) may affect their eligibility for payment.
  Master Data Issues: Errors in the employee's master data (e.g., payment information, bank details) can also lead to missed payments.
  
  Solution:
  
  Check Payroll Run: Verify if the payroll run was executed for the relevant period and if the employee was included. If not, you may need to run the payroll again for that employee.
  Review Time Data: Ensure that the employee's time data is correctly recorded and processed. Check for any missing or incorrect entries in the time management system.
  Validate Configuration: Review the payroll configuration settings to ensure they are set up correctly for the employee's payment processing.
  Check Employee Status: Confirm the employee's status in the system. If they are inactive or on leave, check the policies regarding payment during such statuses.
  Correct Master Data: Review and correct any issues in the employee's master data, particularly related to payment and bank details.
  Run Reports: Utilize SAP reports to identify any discrepancies or issues related to payroll processing for the employee.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PC00_MXX_CALC (Payroll Calculation), and PT60 (Time Evaluation).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP documentation for detailed guidance on payroll processing and troubleshooting common payroll errors.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP HCM expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary solutions to resolve it.