How To Fix HRGB_GBSXP364 - ASPP Payment Missed; Employee received &1 on &2

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_GBSXP - Message for GBSXP

• Message number: 364

• Message text: ASPP Payment Missed; Employee received &1 on &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_GBSXP364 - ASPP Payment Missed; Employee received &1 on &2 ?

  The SAP error message HRGB_GBSXP364 indicates that a payment was missed for an employee, and it provides specific details about the amount received and the date. This error typically arises in the context of payroll processing or payment disbursement in SAP HR (Human Resources) or SAP Payroll modules.
  Cause:
  
  Payment Processing Issues: The error may occur if there was an issue during the payroll run, such as incorrect configuration, missing data, or errors in the payroll calculation.
  Employee Status: The employee may have been in a status that prevented payment (e.g., leave of absence, termination).
  Payment Schedule: The payment schedule may not align with the payroll processing, leading to missed payments.
  Data Entry Errors: Incorrect data entry in employee records or payroll data can lead to discrepancies in payment calculations.
  
  Solution:
  
  Review Payroll Results: Check the payroll results for the employee in question to identify any discrepancies or errors in the calculations.
  Check Employee Status: Ensure that the employee's status is correct and that they are eligible for payment.
  Verify Payment Schedule: Confirm that the payment schedule is correctly set up and that it aligns with the payroll processing dates.
  Correct Data Entry: Review and correct any data entry errors in the employee's master data or payroll data.
  Run Payroll Again: If necessary, re-run the payroll process for the affected period to ensure that all payments are processed correctly.
  Consult SAP Notes: Check for any relevant SAP Notes or updates that may address known issues related to this error message.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like PA20 (Display HR Master Data), PA30 (Maintain HR Master Data), or PC00_MXX_CALC (Payroll Calculation) to investigate the issue further.
  SAP Support: If the issue persists, consider reaching out to SAP support or your internal SAP HR team for assistance.
  Documentation: Review SAP documentation related to payroll processing and error handling for additional insights.
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary solutions to resolve it.