How To Fix HRGB_GBSXP311 - SPP Error; Table PERIOD HISTORY contains no entries for absence &1 - &2

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_GBSXP - Message for GBSXP

• Message number: 311

• Message text: SPP Error; Table PERIOD HISTORY contains no entries for absence &1 - &2

What causes this issue?

The internal table PERIOD_HISTORY contains all the contiguous(linked)
absences that are relevant to the current absence that is being
processed through GBSXP.
For example, if a Period of Incapacity for Work (PIW) (A) links to an
earlier PIW (B) and from that one to an earlier PIW (C) then:
PERIOD_HISTORY will hold A if GBSXP is processing A.
PERIOD_HISTORY will hold A and B if GBSXP is processing B
PERIOD_HISTORY will hold A, B and C if GBSXP is processing C
Therefore, as a very minimum, the internal table PERIOD_HISTORY must
contain the current absence that is being processed. If this is not the
case, then this error message is generated.

System Response

A permanent error has occurred during the processing of the payroll for
this employee. Payroll processing for the employee has been terminated.

How to fix this error?

1) Re-process the employee through payroll after checking that the
Master Data Change Date (IT0003-RRDAT) has been updated to re-process
this date.
2) Check that your payroll subschema for "Up to Gross" (that is, your
copy of GT00) respects the order and structure of the SAP-delivered
payroll subschema GT00.
3) If you cannot resolve this issue then raise an OSS message stating
that this error has occurred.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_GBSXP311 - SPP Error; Table PERIOD HISTORY contains no entries for absence &1 - &2 ?

  The SAP error message HRGB_GBSXP311 indicates that there is an issue with the absence records in the system. Specifically, the error states that the Table PERIOD HISTORY does not contain any entries for the specified absence type and period. This can occur in various scenarios, particularly when dealing with absence management in SAP HR (Human Resources).
  Cause:
  
  Absence Type Not Configured: The absence type specified in the error message may not be properly configured in the system.
  Missing Data: There may be no entries in the PERIOD HISTORY table for the specified absence type and period, which could be due to data not being entered or processed correctly.
  Incorrect Time Period: The time period for which the absence is being queried may not have any recorded data.
  Authorization Issues: The user may not have the necessary authorizations to view or process the absence records.
  Data Consistency Issues: There may be inconsistencies in the data due to previous errors or incomplete processing.
  
  Solution:
  
  Check Absence Configuration: Verify that the absence type is correctly configured in the system. This includes checking the absence type settings in the relevant configuration (e.g., in the IMG under Personnel Management).
  Review Period History: Check the PERIOD HISTORY table (usually table PA2001 for absence records) to see if there are any entries for the specified absence type and period. If there are no entries, you may need to enter the absence data.
  Correct Time Period: Ensure that the time period being queried is correct and that it aligns with the periods for which data has been entered.
  User Authorizations: Ensure that the user has the necessary authorizations to access the absence records. This may involve checking roles and permissions in the user profile.
  Data Entry: If the absence data is missing, ensure that it is entered correctly in the system. This may involve using transaction codes like PA30 (Maintain HR Master Data) to enter or correct absence records.
  Run Reports: Use relevant reports to check for any discrepancies in absence data. Reports like S_PH0_48000120 (Absence Quotas) can help identify issues.
  Consult with HR Team: If the issue persists, consult with the HR team or SAP support for further investigation and resolution.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PT60 (Time Evaluation), and PT_QTA00 (Quota Overview).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search the SAP Support Portal for specific notes that may address this error.
  Documentation: Review SAP documentation related to absence management and time evaluation for additional insights into how the system processes absence records.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.