How To Fix HRGB_GBSXP309 - SPP Exclusion; On &1, employee left on &2 due to leave reason 'death'

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_GBSXP - Message for GBSXP

• Message number: 309

• Message text: SPP Exclusion; On &1, employee left on &2 due to leave reason 'death'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_GBSXP309 - SPP Exclusion; On &1, employee left on &2 due to leave reason 'death' ?

  The SAP error message HRGB_GBSXP309 indicates that there is an issue related to an employee's exclusion from a specific process or calculation due to their departure from the company for the reason of death. This message typically arises in the context of SAP Human Capital Management (HCM) or Global Benefits Services (GBS) when dealing with employee records and benefits processing.
  Cause:
  
  Employee Status: The employee in question has left the organization due to a leave reason categorized as 'death'. This status change may affect their eligibility for certain benefits or processes.
  Configuration Issues: There may be configuration settings in the SAP system that do not account for employees who have left due to death, leading to this exclusion error.
  Data Integrity: There might be inconsistencies or missing data in the employee's record that need to be addressed.
  
  Solution:
  
  Review Employee Status: Check the employee's status in the system to confirm that they are marked as having left due to death. Ensure that this status is correctly reflected in the employee's records.
  Adjust Configuration: If the exclusion is due to configuration settings, consult with your SAP HCM or GBS administrator to review and adjust the settings related to employee exclusions and benefits processing.
  Data Correction: Ensure that all relevant data for the employee is complete and accurate. This includes checking for any missing information that might be causing the error.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance on handling this error message. There may be notes or patches available that address this issue.
  Contact SAP Support: If the issue persists after reviewing the above steps, consider reaching out to SAP support for further assistance. They can provide insights based on the specific configuration and version of your SAP system.
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to HRGB_GBSXP309 for additional context or fixes.
  Employee Leave Management: Familiarize yourself with how your organization manages employee leave reasons and the implications of each reason on benefits and payroll.
  Legal and Compliance Considerations: Understand the legal implications of handling employee records related to death, as there may be specific compliance requirements that need to be followed.
  
  By addressing the cause of the error and implementing the suggested solutions, you should be able to resolve the issue related to the exclusion of the employee from the relevant processes in SAP.