How To Fix HRGB_GBSXP308 - SPP Error; On &1, employee has no Actions infotype (0000)

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_GBSXP - Message for GBSXP

• Message number: 308

• Message text: SPP Error; On &1, employee has no Actions infotype (0000)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_GBSXP308 - SPP Error; On &1, employee has no Actions infotype (0000) ?

  The SAP error message HRGB_GBSXP308, which indicates "SPP Error; On &1, employee has no Actions infotype (0000)," typically arises in the context of SAP Human Capital Management (HCM) when the system is trying to process an employee's data but cannot find the necessary Actions infotype (0000) for that employee.
  Cause:
  
  Missing Infotype 0000: The primary cause of this error is that the Actions infotype (0000) is missing for the specified employee. Infotype 0000 is crucial as it contains the employee's basic data, including their employment status and other essential information.
  Data Entry Issues: The employee record may not have been properly created or maintained, leading to the absence of the Actions infotype.
  Incorrect Employee Number: The error may also occur if the employee number being referenced is incorrect or does not exist in the system.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the employee's data, leading to the perception that the infotype is missing.
  
  Solution:
  
  Check Employee Record: Verify if the employee record exists in the system. You can do this by using transaction code PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check if the Actions infotype (0000) is present for the employee.
  Create or Update Infotype 0000: If the Actions infotype is missing, you will need to create it. This can be done using transaction PA30:
  
  Enter the employee number.
  Select infotype 0000.
  Create a new record or update an existing one with the necessary action (e.g., hiring, termination).
  
  
  Check for Data Consistency: Ensure that all related infotypes are consistent and correctly maintained. Sometimes, other infotypes may also need to be checked for completeness.
  Review Authorization: If you suspect authorization issues, check the user roles and permissions to ensure that the user has the necessary access to view and maintain employee data.
  Consult with HR or IT Support: If you are unable to resolve the issue, it may be beneficial to consult with your HR department or IT support team for further assistance.
  
  Related Information:
  
  Infotype 0000: This infotype is critical for employee management in SAP HCM. It contains essential information about the employee's actions, such as hiring, changes in employment status, and terminations.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data), PA30 (Maintain HR Master Data), and PA40 (Personnel Actions) for managing employee records.
  SAP Notes and Documentation: Check SAP Notes for any known issues or patches related to this error message. SAP's support portal may have additional documentation or troubleshooting steps.
  
  By following these steps, you should be able to identify and resolve the issue related to the HRGB_GBSXP308 error message.