How To Fix HRGB_GBSXP203 - SMP Exclusion; The employee has provided insufficient evidence

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_GBSXP - Message for GBSXP

• Message number: 203

• Message text: SMP Exclusion; The employee has provided insufficient evidence

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_GBSXP203 - SMP Exclusion; The employee has provided insufficient evidence ?

  The SAP error message HRGB_GBSXP203, which indicates "SMP Exclusion; The employee has provided insufficient evidence," typically arises in the context of the SAP Human Capital Management (HCM) module, particularly when dealing with employee benefits or compensation processes. This error suggests that the system has identified that the employee has not provided adequate documentation or evidence to support a specific claim or request, such as for a benefit or exclusion from a program.
  Cause:
  
  Insufficient Documentation: The employee may not have submitted all required documents or the documents provided do not meet the necessary criteria.
  Incorrect Data Entry: There may be errors in the data entered by the employee or HR personnel, leading to the system's inability to validate the evidence.
  Policy Requirements: The organization's policies may require specific types of evidence that have not been met by the employee.
  System Configuration: There may be issues with how the system is configured to handle evidence submissions, leading to misinterpretation of the provided information.
  
  Solution:
  
  Review Documentation Requirements: Check the specific documentation requirements for the claim or request. Ensure that the employee is aware of what is needed.
  Communicate with the Employee: Reach out to the employee to clarify what evidence is required and assist them in gathering the necessary documentation.
  Correct Data Entry: Verify that all data entered into the system is accurate and complete. Correct any discrepancies that may exist.
  System Configuration Check: If the issue persists, consult with your SAP HCM administrator or IT support to review the system configuration and ensure it aligns with the organization's policies.
  Training and Guidance: Provide training or guidance to employees on how to submit evidence correctly to avoid future occurrences of this error.
  
  Related Information:
  
  SAP Notes and Documentation: Check SAP's official documentation or support notes for any updates or specific guidance related to this error message.
  User Forums and Communities: Engage with SAP user communities or forums where similar issues may have been discussed, and solutions shared.
  HR Policies: Review the organization's HR policies regarding evidence submission for benefits or exclusions to ensure compliance and clarity.
  
  By addressing the root cause of the error and ensuring that employees understand the requirements, organizations can minimize the occurrence of this error in the future.