How To Fix HRGB_GBSXP021 - &1 Exclusion; On &2, employee was not employed into the &3 (&4)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRGB_GBSXP - Message for GBSXP

  • Message number: 021

  • Message text: &1 Exclusion; On &2, employee was not employed into the &3 (&4)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message HRGB_GBSXP021 - &1 Exclusion; On &2, employee was not employed into the &3 (&4) ?

    The SAP error message HRGB_GBSXP021 typically relates to issues in the Global Benefits and Payroll module, specifically concerning employee employment status and eligibility for certain benefits or payroll processing. Here’s a breakdown of the components of the error message and potential solutions:

    Cause:

    1. Employment Status: The error indicates that the employee was not employed in the specified period or position. This could be due to:

      • The employee's contract not being active during the specified date range.
      • The employee being terminated or on leave during the specified period.
      • Incorrect or missing employment records in the system.
    2. Configuration Issues: There may be configuration issues in the system regarding the employee's eligibility for benefits or payroll processing.

    3. Data Entry Errors: There could be errors in the data entered for the employee, such as incorrect dates or missing information.

    Solution:

    1. Check Employment Status:

      • Verify the employee's employment status in the system for the specified date range. Ensure that the employee was indeed active and employed during that time.
      • If the employee was on leave or terminated, check if the leave or termination was processed correctly.
    2. Review Employment Records:

      • Check the employee's records for any gaps or inconsistencies. Ensure that all relevant employment details (start date, end date, position, etc.) are correctly entered.
    3. Configuration Review:

      • Review the configuration settings for benefits and payroll to ensure that they align with the employee's employment status and eligibility criteria.
    4. Data Correction:

      • If there are any discrepancies in the data, correct them in the system. This may involve updating the employee's employment records or correcting any configuration settings.
    5. Consult Documentation:

      • Refer to SAP documentation or support resources for specific guidance on handling this error message. There may be additional context or steps provided by SAP.
    6. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP HR, such as PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data), to check employee records.
    • SAP Notes: Look for SAP Notes related to this error message for any patches or updates that may address the issue.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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