How To Fix HRGB_GBSXP013 - AWE check error: AVERAGE table contains no &1 entry on &2

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_GBSXP - Message for GBSXP

• Message number: 013

• Message text: AWE check error: AVERAGE table contains no &1 entry on &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_GBSXP013 - AWE check error: AVERAGE table contains no &1 entry on &2 ?

  The SAP error message HRGB_GBSXP013 indicates an issue related to the AWE (Application Work Engine) process, specifically that the AVERAGE table does not contain an expected entry. This error typically arises in the context of SAP HR (Human Resources) or SAP SuccessFactors when the system is trying to access or calculate average values for certain HR processes, such as compensation planning or performance management.
  Cause:
  
  Missing Data: The AVERAGE table may not have been populated with the necessary entries for the specific employee or process being evaluated. This could be due to data not being entered or processed correctly.
  Configuration Issues: There may be configuration issues in the HR module that prevent the correct data from being generated or retrieved.
  Timing Issues: The error may occur if the AVERAGE table is being accessed before it has been populated with the necessary data, possibly due to timing in the processing of HR data.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the data in the AVERAGE table.
  
  Solution:
  
  Check Data Entry: Verify that all necessary data has been entered for the employee or process in question. Ensure that the relevant HR data has been maintained correctly.
  Run Data Processing Jobs: If the AVERAGE table is supposed to be populated by a background job, ensure that this job has been executed successfully. You may need to run the job manually if it has failed or not been executed.
  Review Configuration: Check the configuration settings in the HR module to ensure that they are set up correctly for the processes you are working with. This may involve reviewing the settings for compensation planning, performance management, or other relevant areas.
  Check Authorizations: Ensure that the user encountering the error has the necessary authorizations to access the AVERAGE table and the related data.
  Debugging: If the issue persists, consider debugging the AWE process to identify where the failure is occurring. This may require assistance from a technical consultant or SAP support.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SE11 (Data Dictionary) to check the structure of the AVERAGE table, or SE38 to run any relevant background jobs.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP HR documentation for details on how the AVERAGE table is populated and used within the context of your specific HR processes.
  
  If the problem continues after following these steps, it may be beneficial to reach out to SAP support or consult with an SAP HR expert for further assistance.