How To Fix HRGB_CJRS003 - The employee does not have Actons (0000) infotype records

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_CJRS - Coronavirus Job Retention Scheme

• Message number: 003

• Message text: The employee does not have Actons (0000) infotype records

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_CJRS003 - The employee does not have Actons (0000) infotype records ?

  The SAP error message HRGB_CJRS003 indicates that the employee does not have any records in the Actions (Infotype 0000) infotype. This infotype is crucial for maintaining employee master data, as it contains information about the employee's actions, such as hiring, termination, and other employment-related changes.
  Cause:
  
  Missing Infotype Records: The employee may not have any records in Infotype 0000, which is required for processing certain HR-related transactions.
  Incorrect Employee Number: The employee number being referenced may be incorrect or does not exist in the system.
  Data Deletion: The records may have been deleted or not created due to an error during data entry or migration.
  System Configuration: There may be issues with the configuration of the HR module that prevents the creation of necessary infotype records.
  
  Solution:
  
  
  Check Employee Master Data:
  
  Navigate to the employee's master data using transaction code PA30 (Maintain HR Master Data).
  Enter the employee number and check if Infotype 0000 exists. If it does not, you will need to create it.
  
  
  
  Create Infotype 0000 Record:
  
  If the record is missing, you can create it by selecting the appropriate action (e.g., hiring) and entering the necessary details.
  Ensure that the action type is valid and that all required fields are filled out correctly.
  
  
  
  Verify Employee Number:
  
  Double-check the employee number you are using in your transaction to ensure it is correct.
  
  
  
  Consult with HR Team:
  
  If you are unsure about the actions to take or if you do not have the necessary permissions, consult with your HR team or system administrator for assistance.
  
  
  
  Review System Configuration:
  
  If the issue persists, it may be necessary to review the system configuration related to HR infotypes. This may require the involvement of an SAP HR consultant or system administrator.
  
  
  
  Related Information:
  
  Infotype 0000 (Actions): This infotype is essential for tracking the employment status and history of an employee. It is typically populated during the hiring process and updated for any changes in employment status.
  Transaction Codes:
  
  PA30: Maintain HR Master Data
  PA40: Personnel Actions (to perform actions that affect employee records)
  
  
  SAP Notes: Check for any relevant SAP Notes or documentation that may address specific issues related to this error message.
  
  By following these steps, you should be able to resolve the error and ensure that the employee's master data is correctly maintained.