How To Fix HRGB_CJRS005 - The employee does not have Personal Details (0002) record on &

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_CJRS - Coronavirus Job Retention Scheme

• Message number: 005

• Message text: The employee does not have Personal Details (0002) record on &

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_CJRS005 - The employee does not have Personal Details (0002) record on & ?

  The SAP error message HRGB_CJRS005 indicates that the system cannot find a Personal Details (0002) record for the employee on the specified date. This error typically arises in the context of HR processes, such as payroll or personnel administration, where the system requires certain employee data to be present.
  Cause:
  
  
  Missing Personal Details Record: The employee does not have a valid Personal Details (0002) record for the date in question. This could be due to:
  
  The record was never created.
  The record was deleted or not saved properly.
  The record is not valid for the specified date (e.g., the employee was not active).
  
  
  
  Incorrect Date: The date being referenced may not correspond to a period when the employee was active or had a Personal Details record.
  
  
  Data Entry Errors: There may have been errors during data entry that resulted in the absence of the required record.
  
  
  Solution:
  
  
  Check Employee Records:
  
  Navigate to the employee's master data in SAP (Transaction PA20 or PA30).
  Verify if the Personal Details (0002) record exists for the specified date.
  If it does not exist, you may need to create or update the record.
  
  
  
  Create or Update Personal Details Record:
  
  If the record is missing, create a new Personal Details record (Transaction PA30).
  Ensure that the record is valid for the date in question and contains all necessary information.
  
  
  
  Review Employment Status:
  
  Check the employee's employment status to ensure they were active during the period in question.
  If the employee was on leave or had a break in service, ensure that the records reflect this accurately.
  
  
  
  Consult with HR Team:
  
  If you are unsure about the employee's records or how to proceed, consult with your HR team or SAP HR specialist for assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  PA20: Display HR Master Data
  PA30: Maintain HR Master Data
  PA40: Personnel Actions (for creating or modifying records)
  
  
  
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional context or solutions for this error.
  
  
  User Authorizations: Ensure that you have the necessary authorizations to view or edit employee records in SAP.
  
  
  Training and Documentation: If this error occurs frequently, consider providing training or documentation for users involved in data entry to minimize errors.
  
  
  By following these steps, you should be able to resolve the HRGB_CJRS005 error and ensure that the employee's Personal Details record is correctly maintained in the system.