How To Fix HRGB_CJRS002 - Excluded: The furlough dates are not the same on all contracts

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_CJRS - Coronavirus Job Retention Scheme

• Message number: 002

• Message text: Excluded: The furlough dates are not the same on all contracts

Self-Explanatory Message

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• What is the cause and solution for SAP error message HRGB_CJRS002 - Excluded: The furlough dates are not the same on all contracts ?

  The SAP error message HRGB_CJRS002 indicates that there is a discrepancy in the furlough dates across different contracts for an employee. This error typically arises in the context of the Coronavirus Job Retention Scheme (CJRS) in the UK, where employers can claim for employees who are on furlough.
  Cause:
  The error occurs when an employee has multiple contracts (for example, part-time or multiple job roles) and the furlough dates entered for these contracts do not match. The CJRS requires that the furlough period be consistent across all contracts for the same employee to ensure accurate claims.
  Solution:
  To resolve this error, you should take the following steps:
  
  
  Review Employee Contracts: Check all contracts associated with the employee to identify the furlough dates that have been entered.
  
  
  Align Furlough Dates: Ensure that the furlough dates are the same across all contracts. If the employee is on furlough for a specific period, all contracts should reflect the same start and end dates.
  
  
  Update Records: If discrepancies are found, update the furlough dates in the relevant contracts to ensure consistency.
  
  
  Reprocess the Claim: After aligning the dates, reprocess the CJRS claim to see if the error persists.
  
  
  Consult Documentation: Refer to the official SAP documentation or your organization's HR policies regarding furlough claims to ensure compliance with the requirements.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error or provide additional guidance.
  HR Module Configuration: Ensure that the HR module is correctly configured to handle multiple contracts and furlough claims.
  Training and Support: If necessary, seek assistance from your SAP support team or HR department for further troubleshooting and guidance.
  
  By ensuring that all contracts for an employee have consistent furlough dates, you should be able to resolve the HRGB_CJRS002 error and proceed with the claim process.