How To Fix HRGB_CJRS001 - Excluded: The employee is not furloughed in all contracts

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_CJRS - Coronavirus Job Retention Scheme

• Message number: 001

• Message text: Excluded: The employee is not furloughed in all contracts

Self-Explanatory Message

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• What is the cause and solution for SAP error message HRGB_CJRS001 - Excluded: The employee is not furloughed in all contracts ?

  The SAP error message HRGB_CJRS001 indicates that the employee in question is not furloughed in all contracts, which means that the system is unable to process a claim for the Coronavirus Job Retention Scheme (CJRS) for that employee. This error typically arises in the context of managing furlough claims in the UK, particularly during the COVID-19 pandemic.
  Cause:
  
  Multiple Contracts: The employee may have multiple employment contracts, and at least one of those contracts is not marked as furloughed.
  Incorrect Furlough Status: The employee's status may not be correctly updated in the system to reflect that they are on furlough for all relevant contracts.
  Data Entry Errors: There may be errors in the data entry regarding the employee's furlough status or contract details.
  System Configuration: The system may not be configured correctly to handle multiple contracts for furlough claims.
  
  Solution:
  
  Check Employee Contracts: Review all contracts associated with the employee to ensure that they are all marked as furloughed. This can typically be done in the employee's personnel file or contract management section of the SAP system.
  Update Furlough Status: If any contract is not marked as furloughed, update the status accordingly. Ensure that the furlough period is correctly defined for each contract.
  Verify Data Entry: Double-check all entries related to the employee's furlough status to ensure there are no mistakes.
  Consult with HR: If you are unsure about the correct status or how to update it, consult with your HR department or the person responsible for managing furlough claims.
  System Configuration Review: If the issue persists, it may be necessary to review the system configuration or consult with your SAP support team to ensure that the system is set up to handle multiple contracts correctly.
  
  Related Information:
  
  CJRS Guidelines: Familiarize yourself with the guidelines of the Coronavirus Job Retention Scheme to ensure compliance and correct processing of claims.
  SAP Documentation: Refer to SAP documentation or support resources for specific instructions on managing furlough claims and handling multiple contracts.
  Training: Consider training sessions for HR personnel on how to manage furlough claims effectively within the SAP system.
  
  By addressing the underlying causes and following the suggested solutions, you should be able to resolve the error message HRGB_CJRS001 and successfully process the furlough claim for the employee.