How To Fix HRESS_US005 - The Information was sent successfully.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRESS_US - Messages for US specific Scenarios

  • Message number: 005

  • Message text: The Information was sent successfully.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message HRESS_US005 - The Information was sent successfully. ?

    The SAP error message HRESS_US005, which states "The Information was sent successfully," typically indicates that a process related to sending information (such as an email, notification, or data submission) has completed without any issues. However, it can also be misleading if users expect a different outcome or if there are underlying issues that are not immediately apparent.

    Possible Causes:

    1. Misinterpretation of the Message: Users may expect a confirmation of success or failure, but the message indicates that the information was sent, not necessarily that it was received or processed correctly.
    2. System Configuration Issues: There may be configuration settings in the SAP system that affect how messages are sent or logged.
    3. Network Issues: If the information was sent over a network, there could be issues with connectivity that prevent the recipient from receiving the information.
    4. Recipient Issues: The recipient's system may have issues that prevent it from processing the information correctly, even if it was sent successfully.

    Solutions:

    1. Verify Receipt: Check with the intended recipient to confirm that they received the information. This can help determine if the issue lies with the sending or receiving end.
    2. Check Logs: Review system logs for any errors or warnings that may provide more context about the message being sent.
    3. Configuration Review: Ensure that the configuration settings for the relevant SAP module (e.g., HR, Workflow) are correctly set up to handle the information being sent.
    4. Network Troubleshooting: If applicable, check network connectivity and ensure that there are no firewalls or other security settings blocking the transmission.
    5. Testing: Conduct tests by sending similar information to different recipients or using different methods to see if the issue persists.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
    • Documentation: Review the relevant SAP documentation for the module you are working with to understand how information is sent and what configurations are necessary.
    • Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.

    In summary, while the message HRESS_US005 indicates that information was sent successfully, it is essential to verify that it was received and processed correctly, and to investigate any potential underlying issues.

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