How To Fix HRESS_US004 - No Salary Info Available.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRESS_US - Messages for US specific Scenarios

  • Message number: 004

  • Message text: No Salary Info Available.

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  • Self-Explanatory Message

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  • What is the cause and solution for SAP error message HRESS_US004 - No Salary Info Available. ?

    The SAP error message HRESS_US004 "No Salary Info Available" typically occurs in the context of the SAP Human Capital Management (HCM) module, particularly when dealing with employee payroll or compensation data. This error indicates that the system cannot find any salary information for the employee in question.

    Causes:

    1. Missing Data: The employee may not have any salary information recorded in the system. This could be due to data not being entered or updated.
    2. Incorrect Infotype: The relevant infotype (e.g., Infotype 0008 for Basic Pay) may not be correctly maintained or may be missing.
    3. Date Range Issues: The date range for which the salary information is being queried may not have any valid records.
    4. Authorization Issues: The user may not have the necessary authorizations to view the salary information.
    5. Data Consistency Issues: There may be inconsistencies in the employee's master data that prevent the system from retrieving salary information.

    Solutions:

    1. Check Employee Master Data: Verify that the employee has the necessary salary information recorded in the relevant infotypes. You can do this by navigating to the employee's master data and checking Infotype 0008 (Basic Pay) or any other relevant infotypes.

    2. Maintain Salary Information: If the salary information is missing, you will need to enter it. This can be done through the appropriate transaction codes (e.g., PA30 for maintaining infotypes).

    3. Review Date Ranges: Ensure that the date range you are querying includes periods for which salary information exists. Adjust the date range if necessary.

    4. Check Authorizations: Ensure that the user has the necessary permissions to view salary information. This may involve checking user roles and authorizations in the system.

    5. Run Consistency Checks: If there are suspected data inconsistencies, consider running consistency checks or reports to identify and resolve any issues.

    6. Consult Documentation: Refer to SAP documentation or help resources for additional guidance on handling this error.

    Related Information:

    • Infotypes: Familiarize yourself with the relevant infotypes related to payroll and compensation, such as Infotype 0008 (Basic Pay), Infotype 0000 (Actions), and Infotype 0001 (Organizational Assignment).
    • Transaction Codes: Common transaction codes for managing employee data include PA30 (Maintain HR Master Data), PA20 (Display HR Master Data), and PA40 (Personnel Actions).
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.

    If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant specializing in SAP HCM for further assistance.

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