How To Fix HRESS_JPFWS039 - Cannot cancel the request for employee &1 on &2; you did not raise it

SAP Error Message - Details

• Message type: E = Error

• Message class: HRESS_JPFWS - Japan Flexible Work Schedule (ESS WDA)

• Message number: 039

• Message text: Cannot cancel the request for employee &1 on &2; you did not raise it

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS_JPFWS039 - Cannot cancel the request for employee &1 on &2; you did not raise it ?

  The SAP error message HRESS_JPFWS039 indicates that there is an attempt to cancel a request for an employee, but the system is preventing this action because the request was not initiated by the user attempting to cancel it. This is a common scenario in SAP systems where certain actions are restricted based on user permissions or the ownership of the request.
  Cause:
  
  Request Ownership: The user trying to cancel the request is not the one who created it. In many systems, only the creator of a request can cancel it.
  Authorization Issues: The user may not have the necessary permissions to cancel requests in the system.
  Workflow Status: The request may be in a status that does not allow cancellation (e.g., already approved or processed).
  
  Solution:
  
  Check Request Ownership: Verify if the user attempting to cancel the request is indeed the creator. If not, they will need to contact the original creator or an authorized user to perform the cancellation.
  Review User Permissions: Ensure that the user has the appropriate permissions to cancel requests. This may involve checking roles and authorizations in the SAP system.
  Workflow Review: Check the status of the request in the workflow. If it is already processed or in a final state, cancellation may not be possible. In such cases, alternative actions may need to be considered (e.g., creating a new request to reverse the action).
  Contact Support: If the issue persists and the user believes they should have the ability to cancel the request, it may be necessary to contact the SAP support team or the system administrator for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing requests, such as PA30 (Maintain HR Master Data) or other specific transaction codes related to the request type.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  Documentation: Review the documentation for the specific module or functionality being used (e.g., Employee Self-Service, Manager Self-Service) to understand the expected behavior and limitations regarding request management.
  
  By following these steps, you should be able to address the error message HRESS_JPFWS039 effectively.