How To Fix HRESS_JPFWS013 - Cancel request failed

SAP Error Message - Details

• Message type: E = Error

• Message class: HRESS_JPFWS - Japan Flexible Work Schedule (ESS WDA)

• Message number: 013

• Message text: Cancel request failed

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS_JPFWS013 - Cancel request failed ?

  The SAP error message HRESS_JPFWS013: Cancel request failed typically occurs in the context of the SAP SuccessFactors Employee Central module, particularly when dealing with job requisitions or employee requests. This error indicates that a cancellation request for a specific operation (like a job requisition or a workflow) could not be processed successfully.
  Causes:
  
  Workflow Status: The workflow associated with the request may be in a status that does not allow for cancellation (e.g., already completed or in a final state).
  Authorization Issues: The user attempting to cancel the request may not have the necessary permissions or roles assigned to perform the cancellation.
  System Configuration: There may be configuration issues in the system that prevent the cancellation from being processed correctly.
  Data Integrity Issues: There could be inconsistencies or missing data in the records that are being referenced during the cancellation process.
  Technical Errors: There may be underlying technical issues, such as database locks or connectivity problems, that are preventing the cancellation from being executed.
  
  Solutions:
  
  Check Workflow Status: Verify the current status of the workflow or request you are trying to cancel. If it is already completed or in a non-cancellable state, you may need to take alternative actions.
  Review User Permissions: Ensure that the user has the appropriate permissions to cancel the request. This may involve checking role assignments and authorizations in the system.
  Consult Configuration Settings: Review the configuration settings related to the specific process you are working with. Ensure that all necessary settings are correctly configured to allow for cancellations.
  Data Validation: Check for any data integrity issues. Ensure that all required fields are populated and that there are no inconsistencies in the data.
  Technical Support: If the issue persists, consider reaching out to your SAP support team or technical support for assistance. They can help diagnose any underlying technical issues that may be causing the error.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  Documentation: Review the official SAP documentation for the specific module you are working with, as it may contain information on error handling and troubleshooting.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.