How To Fix HRESS_JPFWS012 - Request raised on &2 for employee &1 not rejected

SAP Error Message - Details

• Message type: E = Error

• Message class: HRESS_JPFWS - Japan Flexible Work Schedule (ESS WDA)

• Message number: 012

• Message text: Request raised on &2 for employee &1 not rejected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS_JPFWS012 - Request raised on &2 for employee &1 not rejected ?

  The SAP error message HRESS_JPFWS012 typically indicates that a request for an employee (identified by &1) was raised on a specific date (identified by &2) but was not rejected. This message is often related to the Employee Self-Service (ESS) or Manager Self-Service (MSS) functionalities within the SAP system, particularly in the context of workflows and approvals.
  Cause:
  
  Workflow Issues: The request may be stuck in the workflow process, possibly due to a missing approval or an error in the workflow configuration.
  Authorization Problems: The user attempting to reject the request may not have the necessary authorizations to perform that action.
  System Configuration: There may be issues with the configuration of the workflow or the related business processes in SAP.
  Data Inconsistencies: There could be inconsistencies in the employee data or the request data that prevent the system from processing the rejection.
  
  Solution:
  
  Check Workflow Status: Review the workflow log to see the current status of the request. You can use transaction codes like SWI1 (Work Item Selection) to analyze the workflow items.
  Review Authorizations: Ensure that the user has the necessary authorizations to reject the request. This may involve checking roles and permissions in the user profile.
  Reconfigure Workflow: If there are issues with the workflow configuration, you may need to consult with your SAP Basis or Workflow team to ensure that the workflow is set up correctly.
  Data Validation: Validate the employee and request data to ensure there are no inconsistencies. This may involve checking the employee master data and the details of the request.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide guidance on similar issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (to check workflow items), SWI2_FREQ (to check workflow instances), and POWL (to manage worklists).
  SAP Documentation: Review SAP Help documentation related to workflows, ESS/MSS functionalities, and error handling.
  Support Community: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.
  
  If the issue persists after following these steps, it may be necessary to escalate the problem to your SAP support team or consult with SAP directly for further assistance.