How To Fix HRESS_CLMS_MSG791 - Approver group not returned (in BAdI) for approver level &1

SAP Error Message - Details

• Message type: E = Error

• Message class: HRESS_CLMS_MSG - Messages for India PS localization functionalities

• Message number: 791

• Message text: Approver group not returned (in BAdI) for approver level &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS_CLMS_MSG791 - Approver group not returned (in BAdI) for approver level &1 ?

  The SAP error message HRESS_CLMS_MSG791 indicates that the system was unable to retrieve the approver group for a specific approver level in the context of a Business Add-In (BAdI). This typically occurs in the context of workflow or approval processes within SAP, particularly in the Human Resources (HR) module.
  Cause:
  
  Configuration Issues: The approver group may not be properly configured in the system. This could be due to missing entries in the relevant customizing tables or settings.
  BAdI Implementation: If a BAdI implementation is used to determine the approver group, there may be an issue in the logic or coding of that implementation.
  Authorization Issues: The user or role may not have the necessary authorizations to access the approver group data.
  Data Inconsistencies: There may be inconsistencies or missing data in the master data related to the approvers or the approval process.
  
  Solution:
  
  
  Check Configuration:
  
  Verify the configuration settings for the approver groups in the relevant customizing transactions (e.g., SPRO).
  Ensure that the approver levels and groups are correctly defined and assigned.
  
  
  
  Review BAdI Implementation:
  
  If a BAdI is implemented, check the code for any logical errors or conditions that may prevent the approver group from being returned.
  Ensure that the BAdI is correctly activated and that the implementation is correctly assigned.
  
  
  
  Authorization Check:
  
  Ensure that the user executing the process has the necessary authorizations to access the approver group data.
  Check the roles and authorizations assigned to the user.
  
  
  
  Data Consistency:
  
  Review the master data related to the approvers and ensure that all necessary entries are present and correct.
  Check for any missing or inconsistent data that could affect the retrieval of the approver group.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify where the failure occurs in the logic of the BAdI or the workflow.
  
  
  
  Related Information:
  
  BAdI Documentation: Review the documentation for the specific BAdI being used to understand its purpose and how it should be implemented.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary solutions to resolve it.