How To Fix HRESS_CLMS_MSG792 - Approver group (&1) does not exist, or not marked to 'Pick App. from Grp'


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRESS_CLMS_MSG - Messages for India PS localization functionalities

  • Message number: 792

  • Message text: Approver group (&1) does not exist, or not marked to 'Pick App. from Grp'

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Smart SAP Assistant

  • What is the cause and solution for SAP error message HRESS_CLMS_MSG792 - Approver group (&1) does not exist, or not marked to 'Pick App. from Grp' ?

    The SAP error message HRESS_CLMS_MSG792 indicates that there is an issue with the approver group specified in the workflow or approval process. Specifically, the error states that the approver group either does not exist or is not configured to allow the application to be picked from that group.

    Cause:

    1. Non-Existent Approver Group: The approver group specified in the workflow does not exist in the system.
    2. Configuration Issue: The approver group exists, but it is not marked to allow applications to be picked from that group. This could be due to incorrect settings in the configuration.
    3. Authorization Issues: The user may not have the necessary authorizations to access the approver group.
    4. Incorrect Workflow Configuration: The workflow may be incorrectly set up, pointing to an invalid or inactive approver group.

    Solution:

    1. Check Approver Group:

      • Go to the relevant configuration transaction (e.g., PPOME for organizational management) and verify that the approver group exists.
      • Ensure that the group is active and correctly defined.
    2. Configure Approver Group:

      • If the group exists but is not marked to allow applications to be picked from it, you will need to adjust the settings. This can typically be done in the configuration settings for the workflow or approval process.
      • Navigate to the configuration for the approval process and ensure that the option to "Pick Application from Group" is enabled for the approver group.
    3. Review Workflow Settings:

      • Check the workflow settings to ensure that the correct approver group is being referenced.
      • If necessary, update the workflow to point to a valid approver group.
    4. Authorization Check:

      • Ensure that the user attempting to initiate the approval process has the necessary authorizations to access the approver group.
      • Review the user roles and authorizations in the system.
    5. Testing:

      • After making the necessary changes, test the workflow or approval process again to ensure that the error has been resolved.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as PPOME, PFCG (for role maintenance), and SWDD (for workflow definition).
    • Documentation: Refer to SAP documentation or help resources for detailed steps on configuring approver groups and workflows.
    • Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.

    By following these steps, you should be able to resolve the error message HRESS_CLMS_MSG792 and ensure that the approver group is correctly configured for the approval process.

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