How To Fix HRESS_CLMS_MSG790 - Incorrect user or user not assigned to any personnel (employee) number

SAP Error Message - Details

• Message type: E = Error

• Message class: HRESS_CLMS_MSG - Messages for India PS localization functionalities

• Message number: 790

• Message text: Incorrect user or user not assigned to any personnel (employee) number

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS_CLMS_MSG790 - Incorrect user or user not assigned to any personnel (employee) number ?

  The SAP error message HRESS_CLMS_MSG790 indicates that the system cannot find a valid user or that the user is not assigned to any personnel (employee) number. This error typically occurs in the context of SAP Human Capital Management (HCM) or Employee Self-Service (ESS) applications when a user tries to access certain functionalities that require a valid employee record.
  Causes:
  
  User Not Assigned to Employee Number: The user ID in the SAP system is not linked to any employee record in the HCM module.
  Incorrect User ID: The user ID entered may be incorrect or does not exist in the system.
  User Deactivation: The user account may have been deactivated or locked.
  Missing or Incorrect Configuration: There may be issues with the configuration of user roles or authorizations that prevent the user from being recognized as an employee.
  Data Synchronization Issues: If the system is integrated with other systems (like an external HR system), there may be synchronization issues leading to missing employee data.
  
  Solutions:
  
  
  Check User Assignment:
  
  Go to transaction code SU01 (User Maintenance) and verify that the user is correctly assigned to an employee number.
  Ensure that the user ID is linked to the correct personnel number in the system.
  
  
  
  Verify User ID:
  
  Confirm that the user ID being used is correct and exists in the system.
  If necessary, reset the password or unlock the user account if it is locked.
  
  
  
  Assign Employee Number:
  
  If the user is not assigned to any employee number, you may need to create a new employee record or assign the existing employee number to the user in transaction PA30 (Maintain HR Master Data).
  
  
  
  Check User Roles and Authorizations:
  
  Ensure that the user has the necessary roles and authorizations to access the required functionalities. This can be checked in transaction PFCG (Role Maintenance).
  
  
  
  Data Synchronization:
  
  If the system is integrated with other systems, check for any data synchronization issues. Ensure that the employee data is correctly transferred and updated in SAP.
  
  
  
  Consult with HR or IT Support:
  
  If you are unable to resolve the issue, consult with your HR department or IT support team for further assistance. They may have access to additional tools or logs to diagnose the problem.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  PA30: Maintain HR Master Data
  PFCG: Role Maintenance
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to user management and employee data maintenance for best practices and guidelines.
  
  By following these steps, you should be able to identify the cause of the error and implement the appropriate solution.