How To Fix HRESS_CLMS_MSG689 - Incorrect Mail Configuration. Document or Subject not maintained. (&1)

HRESS_CLMS_MSG689 - Overview

• Message type: E = Error

• Message class: HRESS_CLMS_MSG - Messages for India PS localization functionalities

• Message number: 689

• Message text: Incorrect Mail Configuration. Document or Subject not maintained. (&1)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS_CLMS_MSG689 - Incorrect Mail Configuration. Document or Subject not maintained. (&1) ?

  The SAP error message HRESS_CLMS_MSG689 indicates an issue with the mail configuration in the SAP system, specifically related to the absence of a document or subject in the email settings. This error typically arises in the context of workflows or notifications that are supposed to be sent via email but cannot be processed due to missing configuration.
  
  Cause:
  
  Missing Document or Subject: The error suggests that either the document or the subject line for the email notification is not maintained in the configuration settings.
  Incorrect Mail Configuration: There may be issues with the overall mail configuration in the SAP system, such as SMTP settings or missing parameters.
  Workflow Configuration: If the error occurs during a workflow process, it may indicate that the workflow is not properly set up to generate emails.
  
  
  Solution:
  
  
  Check Email Configuration:
  
  Go to transaction code SCOT (SAPconnect Administration) and verify the SMTP settings.
  Ensure that the email server settings are correctly configured and that