How To Fix HRESS_CLMS_MSG688 - E-Mail address not maintained for any of the administrators(&1, &2, &3).

SAP Error Message - Details

• Message type: E = Error

• Message class: HRESS_CLMS_MSG - Messages for India PS localization functionalities

• Message number: 688

• Message text: E-Mail address not maintained for any of the administrators(&1, &2, &3).

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS_CLMS_MSG688 - E-Mail address not maintained for any of the administrators(&1, &2, &3). ?

  The SAP error message HRESS_CLMS_MSG688 indicates that there is no email address maintained for any of the specified administrators in the system. This error typically arises in the context of workflows or notifications where the system attempts to send an email to administrators but cannot find valid email addresses.
  Cause:
  
  Missing Email Addresses: The primary cause of this error is that the email addresses for the administrators (identified by placeholders &1, &2, &3) are not maintained in the system.
  Incorrect User Data: The user profiles for the administrators may not have been properly set up, leading to missing or incorrect email information.
  Configuration Issues: There may be issues with the configuration of the workflow or notification settings that reference these administrators.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Administrator User Profiles:
  
  Go to the user management area in SAP (transaction code SU01).
  Enter the user IDs of the administrators mentioned in the error message.
  Verify that the email addresses are correctly maintained in the user profile under the "Address" tab.
  
  
  
  Maintain Email Addresses:
  
  If the email addresses are missing, enter the correct email addresses for each administrator.
  Save the changes.
  
  
  
  Check Workflow Configuration:
  
  If the administrators are part of a workflow, ensure that the workflow configuration is correctly set up to reference the right users.
  Use transaction code SWDD to check the workflow definitions and ensure that the correct users are assigned.
  
  
  
  Test the Notification:
  
  After maintaining the email addresses, test the functionality that triggered the error to ensure that notifications are sent correctly.
  
  
  
  Consult Documentation:
  
  If the issue persists, consult SAP documentation or support for further troubleshooting steps specific to your version and configuration.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SU01 - User Maintenance
  SWDD - Workflow Builder
  
  
  User Profile Maintenance: Ensure that all relevant fields in the user profile are filled out correctly, including email and communication settings.
  Workflow Notifications: Understand how workflows are set up in your organization and how they utilize user email addresses for notifications.
  
  By following these steps, you should be able to resolve the error and ensure that notifications can be sent to the appropriate administrators.