How To Fix HRESS_CLMS_MSG684 - E-Mail Id not maintained for the approver(&1, &2). Mailing not possible.

HRESS_CLMS_MSG684 - Overview

• Message type: E = Error

• Message class: HRESS_CLMS_MSG - Messages for India PS localization functionalities

• Message number: 684

• Message text: E-Mail Id not maintained for the approver(&1, &2). Mailing not possible.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS_CLMS_MSG684 - E-Mail Id not maintained for the approver(&1, &2). Mailing not possible. ?

  The SAP error message HRESS_CLMS_MSG684 indicates that there is an issue with the email configuration for an approver in the system. Specifically, it states that the email ID is not maintained for the approver identified by the placeholders (&1, &2). This means that the system is unable to send an email notification to the approver because it does not have a valid email address associated with their user profile.
  
  Cause:
  
  Missing Email Address: The primary cause of this error is that the approver's user profile does not have an email address maintained in the system.
  Incorrect User Assignment: The user assigned as the approver may not be correctly set up in the system.
  Data Synchronization Issues: If the system is integrated with other systems (like an LDAP directory), there may be synchronization issues leading to missing email addresses.
  
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check User Profile:
  
  Go to the user management transaction (e.g.,