How To Fix HRESS_CLMS_MSG682 - Employee's(&1) Infotype-2 Data not found on &2. Mailing not possible.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRESS_CLMS_MSG - Messages for India PS localization functionalities

• Message number: 682

• Message text: Employee's(&1) Infotype-2 Data not found on &2. Mailing not possible.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS_CLMS_MSG682 - Employee's(&1) Infotype-2 Data not found on &2. Mailing not possible. ?

  The SAP error message HRESS_CLMS_MSG682 indicates that the system is unable to find the Infotype 2 (Personal Data) information for a specific employee on a given date. This typically occurs when trying to generate a mailing or communication for an employee, and the required personal data is missing.
  Cause:
  
  Missing Infotype Data: The employee's Infotype 2 data (which includes personal details such as name, address, etc.) is not maintained or is incomplete for the specified date.
  Incorrect Date: The date being referenced may not correspond to a period where the Infotype 2 data is valid or maintained.
  Data Deletion: The Infotype data may have been deleted or not yet created for the employee.
  Authorization Issues: There may be authorization issues preventing access to the employee's data.
  
  Solution:
  
  
  Check Infotype 2 Data:
  
  Go to the employee's master data in the SAP system (Transaction code PA20 or PA30).
  Check if Infotype 2 (Personal Data) is maintained for the employee for the relevant date.
  If it is missing, you will need to create or update the Infotype 2 data.
  
  
  
  Verify Dates:
  
  Ensure that you are referencing the correct date when trying to access the employee's data. The date should fall within the validity period of the Infotype 2 record.
  
  
  
  Data Maintenance:
  
  If the data is missing, you can add it using Transaction PA30 (Maintain HR Master Data) and create or update the Infotype 2 record.
  
  
  
  Check Authorizations:
  
  Ensure that you have the necessary authorizations to view or edit the employee's data. If you suspect authorization issues, contact your SAP security team.
  
  
  
  Consult with HR Team:
  
  If you are unsure about the data maintenance process, consult with your HR team or SAP HR module expert for assistance.
  
  
  
  Related Information:
  
  Infotype 2 (Personal Data): This infotype contains essential personal information about the employee, including name, address, date of birth, etc.
  Transaction Codes:
  
  PA20: Display HR Master Data
  PA30: Maintain HR Master Data
  
  
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional insights or solutions related to this error message.
  
  By following these steps, you should be able to resolve the error and ensure that the necessary data is available for the employee in question.