How To Fix HRESS_CLMS_MSG683 - Employee's(&1) Infotype-8 Data not found on &2. Mailing not possible.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRESS_CLMS_MSG - Messages for India PS localization functionalities

  • Message number: 683

  • Message text: Employee's(&1) Infotype-8 Data not found on &2. Mailing not possible.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message HRESS_CLMS_MSG683 - Employee's(&1) Infotype-8 Data not found on &2. Mailing not possible. ?

    The SAP error message HRESS_CLMS_MSG683 indicates that the system could not find the Infotype 8 (Basic Pay) data for the specified employee on the given date, which is necessary for processing a mailing or communication related to that employee. This error typically arises in the context of employee management or payroll processing.

    Cause:

    1. Missing Infotype Data: The most common cause is that the Infotype 8 data for the employee is not maintained for the specified date. Infotype 8 contains essential information about an employee's basic pay, and if this data is missing, the system cannot proceed with the mailing.

    2. Incorrect Date: The date specified in the process may not correspond to a period where the Infotype 8 data is valid or maintained.

    3. Data Deletion: The Infotype data may have been deleted or not yet created for the employee.

    4. Authorization Issues: There may be authorization issues preventing the system from accessing the required Infotype data.

    Solution:

    1. Check Infotype 8 Data:

      • Go to the employee's master data in the SAP system (Transaction code PA20 or PA30).
      • Check if Infotype 8 is maintained for the employee for the relevant date. If not, you will need to create or update the Infotype 8 record.
    2. Verify Dates: Ensure that the date you are using for the mailing process is correct and falls within the validity period of the Infotype 8 data.

    3. Data Maintenance: If the Infotype 8 data is missing, you may need to enter the required information. This typically includes the employee's basic pay details.

    4. Authorization Check: Ensure that you have the necessary authorizations to view and maintain the employee's Infotype data.

    5. Consult with HR or Payroll Team: If you are unsure about the data or how to maintain it, consult with your HR or payroll team for assistance.

    Related Information:

    • Infotype 8 (Basic Pay): This Infotype is crucial for payroll processing and contains details about the employee's salary, wage type, and other compensation-related information.
    • SAP HR Module: Understanding the SAP HR module and how Infotypes work is essential for troubleshooting issues related to employee data.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data) and PA30 (Maintain HR Master Data) for checking and updating employee records.

    By following these steps, you should be able to resolve the error and ensure that the necessary Infotype data is available for the mailing process.

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