How To Fix HRESS_CLMS_MSG681 - Employee's(&1) Infotype-1 Data not found on &2. Mailing not possible.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRESS_CLMS_MSG - Messages for India PS localization functionalities

• Message number: 681

• Message text: Employee's(&1) Infotype-1 Data not found on &2. Mailing not possible.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS_CLMS_MSG681 - Employee's(&1) Infotype-1 Data not found on &2. Mailing not possible. ?

  The SAP error message HRESS_CLMS_MSG681 indicates that the system is unable to find the Infotype 1 (Personal Data) for the specified employee on the given date, which is preventing the mailing process from being completed. This error typically occurs in the context of employee data management, particularly when trying to send communications or notifications that rely on the employee's personal data.
  Cause:
  
  Missing Infotype Data: The most common cause is that the Infotype 1 data for the employee is either missing or not maintained for the specified date.
  Incorrect Date: The date specified in the process may not correspond to a period where the employee's Infotype 1 data is valid.
  Data Deletion: The Infotype data may have been deleted or not yet created for the employee.
  Authorization Issues: There may be authorization issues preventing access to the employee's data.
  
  Solution:
  
  
  Check Infotype Data:
  
  Go to the employee's master data in the SAP system (Transaction PA20 or PA30).
  Check if Infotype 1 (Personal Data) exists for the employee and is correctly maintained for the relevant date.
  If it is missing, you will need to create or update the Infotype 1 data.
  
  
  
  Verify Dates:
  
  Ensure that the date you are using in the mailing process is within the validity period of the employee's Infotype 1 data.
  If necessary, adjust the date to match the valid period.
  
  
  
  Data Maintenance:
  
  If the Infotype data is not maintained, you can create it using Transaction PA30.
  Ensure that all required fields are filled out correctly.
  
  
  
  Check Authorizations:
  
  Verify that you have the necessary authorizations to view and edit the employee's Infotype data.
  If you suspect authorization issues, contact your SAP security administrator.
  
  
  
  Consult with HR Team:
  
  If you are unsure about the data maintenance process, consult with your HR team or SAP HR module expert for assistance.
  
  
  
  Related Information:
  
  Infotype 1 (Personal Data): This Infotype contains essential personal information about the employee, such as name, date of birth, and address.
  SAP Transactions: Familiarize yourself with relevant transactions like PA20 (Display HR Master Data) and PA30 (Maintain HR Master Data) for managing employee data.
  SAP Notes: Check for any SAP Notes related to this error message for additional troubleshooting steps or patches that may address the issue.
  
  By following these steps, you should be able to resolve the error and successfully complete the mailing process.