How To Fix HRASR00_SA_PUBLIC020 - The employee is not eligible

SAP Error Message - Details

• Message type: E = Error

• Message class: HRASR00_SA_PUBLIC -

• Message number: 020

• Message text: The employee is not eligible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRASR00_SA_PUBLIC020 - The employee is not eligible ?

  The SAP error message HRASR00_SA_PUBLIC020 indicates that an employee is not eligible for a specific action or process within the SAP system, typically related to HR (Human Resources) functionalities. This error can occur in various contexts, such as during the execution of a process related to employee benefits, training, or other HR-related workflows.
  Causes:
  
  
  Eligibility Criteria Not Met: The employee may not meet the predefined eligibility criteria for the specific action or process. This could be due to factors such as:
  
  Employment status (e.g., part-time vs. full-time)
  Length of service
  Job role or position
  Specific qualifications or certifications
  
  
  
  Configuration Issues: There may be issues in the configuration of the eligibility rules in the SAP system. This could involve incorrect settings in the relevant infotypes or absence of necessary data.
  
  
  Data Inconsistencies: The employee's master data may be incomplete or incorrect, leading to the system not recognizing them as eligible.
  
  
  Authorization Issues: The user attempting to perform the action may not have the necessary authorizations to process the request for that employee.
  
  
  Solutions:
  
  
  Review Eligibility Criteria: Check the eligibility criteria defined in the system for the specific action. Ensure that the employee meets all the necessary conditions.
  
  
  Check Employee Data: Verify the employee's master data in the system. Ensure that all relevant infotypes are correctly filled out and that there are no missing or incorrect entries.
  
  
  Configuration Review: If you have access, review the configuration settings related to the eligibility rules. This may require assistance from an SAP HR consultant or system administrator.
  
  
  Authorization Check: Ensure that the user has the appropriate authorizations to perform the action for the employee in question.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific details on the eligibility criteria and how they are configured in your system.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your internal SAP support team or SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data).
  Infotypes: Understand the relevant infotypes that may affect eligibility, such as infotype 0000 (Actions), infotype 0001 (Organizational Assignment), and others depending on the context.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific fixes or updates.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.