How To Fix HRASR00_CASE005 - Error when inserting an object in a case; The case is locked

HRASR00_CASE005 - Overview

• Message type: E = Error

• Message class: HRASR00_CASE -

• Message number: 005

• Message text: Error when inserting an object in a case; The case is locked

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRASR00_CASE005 - Error when inserting an object in a case; The case is locked ?

  The SAP error message HRASR00_CASE005 indicates that there is an issue with inserting an object into a case because the case is currently locked. This typically occurs in the context of SAP's HR (Human Resources) module, particularly when dealing with case management in Employee Self-Service (ESS) or Manager Self-Service (MSS) scenarios.
  
  Cause:
  The error is caused by one of the following reasons:
  
  
  Case Locking: The case you are trying to modify or insert an object into is locked. This can happen if:
  
  Another user is currently editing the case.
  The case is in a status that does not allow modifications (e.g., completed or archived).
  There is a system process that has locked the case for processing.
  
  
  
  Authorization Issues: The user may not have the necessary permissions to modify the case.
  
  
  
  Solution:
  To resolve the HRASR00_CASE005 error, you can take the following steps:
  
  
  Check Case Status:
  
  Verify the status of the case. If it is locked due to being in a specific