How To Fix HRASR00_CASE007 - Error when changing the attributes of a case; Authorization is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: HRASR00_CASE -

• Message number: 007

• Message text: Error when changing the attributes of a case; Authorization is missing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRASR00_CASE007 - Error when changing the attributes of a case; Authorization is missing ?

  The SAP error message HRASR00_CASE007 indicates that there is a missing authorization when trying to change the attributes of a case in the SAP system. This error typically occurs in the context of SAP's Human Resources (HR) module, particularly when dealing with Employee Self-Service (ESS) or Manager Self-Service (MSS) functionalities.
  Cause:
  The error is caused by insufficient authorization for the user attempting to change the case attributes. This can happen due to several reasons:
  
  Missing Authorization Object: The user may not have the necessary authorization objects assigned to their user profile.
  Role Configuration: The roles assigned to the user may not include the necessary permissions to perform the action.
  Organizational Level Restrictions: There may be restrictions based on organizational levels that prevent the user from making changes to certain cases.
  Profile Issues: The user profile may not be correctly set up to allow for the required actions.
  
  Solution:
  To resolve the HRASR00_CASE007 error, you can take the following steps:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after the error occurs to check the authorization check that failed. This will provide insight into which specific authorization object is missing.
  Review the authorization logs to identify the missing authorizations.
  
  
  
  Review Role Assignments:
  
  Check the roles assigned to the user using transaction code PFCG. Ensure that the roles include the necessary authorizations for changing case attributes.
  If the roles are missing the required authorizations, you may need to modify the role or create a new role that includes the necessary permissions.
  
  
  
  Modify Authorization Objects:
  
  If you identify specific authorization objects that are missing, you can add them to the user’s profile or role. Common authorization objects related to HR cases include:
  
  P_ORGIN: Organizational Management
  P_PERNR: Personnel Administration
  P_CATS: Cross-Application Time Sheet
  
  
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to modify roles or authorizations, consult with your SAP security team or administrator. They can assist in reviewing and updating the user’s authorizations.
  
  
  
  Testing:
  
  After making the necessary changes, have the user log out and log back in to ensure that the new authorizations take effect. Then, attempt to change the case attributes again.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on authorization issues in HR.
  Documentation: Review SAP documentation related to HR authorization concepts and best practices for managing user roles and permissions.
  Training: Consider providing training for users on how to manage their authorizations and understand the role-based access control in SAP.
  
  By following these steps, you should be able to resolve the HRASR00_CASE007 error and allow the user to change the attributes of the case successfully.