How To Fix HRASR00_CONTENT012 - User &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: HRASR00_CONTENT - HR Admin. Services: Content Sample Delivery

• Message number: 012

• Message text: User &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRASR00_CONTENT012 - User &1 does not exist ?

  The SAP error message HRASR00_CONTENT012 indicates that the user specified in the system does not exist. This error typically occurs in the context of SAP HR (Human Resources) applications, particularly when dealing with workflows, authorizations, or user-related data.
  Cause:
  
  User Not Created: The user ID specified in the error message has not been created in the SAP system.
  User Deactivation: The user may have been created but is currently inactive or locked.
  Incorrect User ID: There may be a typo or incorrect user ID being referenced in the transaction or process.
  Authorization Issues: The user may not have the necessary authorizations to access the specific HR content or transaction.
  Data Consistency Issues: There may be inconsistencies in the user master data or related tables.
  
  Solution:
  
  
  Check User Existence:
  
  Use transaction code SU01 to check if the user exists in the system.
  If the user does not exist, create the user using the same transaction.
  
  
  
  Check User Status:
  
  If the user exists, check if the user is active. Ensure that the user is not locked or deactivated.
  If the user is locked, unlock the user account.
  
  
  
  Verify User ID:
  
  Double-check the user ID for any typographical errors. Ensure that the correct user ID is being referenced.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to perform the action that triggered the error. This may involve checking roles and profiles assigned to the user.
  
  
  
  Check Related Data:
  
  Investigate any related tables or configurations that may affect user access, such as organizational assignments or HR infotypes.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to the specific transaction or process you are working with for additional troubleshooting steps.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SU01: User Maintenance
  SU10: Mass User Maintenance
  PFCG: Role Maintenance (to check roles assigned to the user)
  
  
  
  SAP Notes: Check SAP Support Portal for any relevant notes that may address this specific error message or provide additional context.
  
  
  User Management: Familiarize yourself with user management best practices in SAP, including how to create, modify, and manage user accounts and their authorizations.
  
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or HR support team for further assistance.