How To Fix HRASR00_CASE004 - Error when inserting an object in a case; Check the parameters

SAP Error Message - Details

• Message type: E = Error

• Message class: HRASR00_CASE -

• Message number: 004

• Message text: Error when inserting an object in a case; Check the parameters

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRASR00_CASE004 - Error when inserting an object in a case; Check the parameters ?

  The SAP error message HRASR00_CASE004 typically occurs in the context of SAP's HR (Human Resources) module, particularly when dealing with the Employee Self-Service (ESS) or Manager Self-Service (MSS) functionalities. This error indicates that there is an issue when trying to insert an object into a case, often related to the parameters being passed to the function or method.
  Cause:
  
  Incorrect Parameters: The parameters being passed to the function for inserting the object may be incorrect or incomplete. This could include missing mandatory fields or incorrect data types.
  Data Consistency Issues: There may be inconsistencies in the data being processed, such as references to non-existent objects or invalid data entries.
  Authorization Issues: The user may not have the necessary authorizations to perform the action, leading to a failure in inserting the object.
  Configuration Issues: There may be configuration settings in the SAP system that are not set up correctly, affecting the processing of the case.
  
  Solution:
  
  Check Parameters: Review the parameters being passed to the function. Ensure that all mandatory fields are filled out correctly and that the data types match the expected values.
  Data Validation: Validate the data being used in the case. Ensure that all referenced objects exist and that the data is consistent.
  Authorization Check: Verify that the user has the necessary authorizations to perform the action. This can be done by checking the user roles and permissions in the SAP system.
  Review Configuration: Check the configuration settings related to the HR case management. Ensure that all necessary settings are correctly configured.
  Debugging: If you have access to the development environment, consider debugging the function to identify the exact point of failure and the values of the parameters being passed.
  Consult Documentation: Refer to SAP documentation or notes related to HR case management for any specific guidelines or known issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the HRASR00 function module or the specific error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data) or HRASR00 (for case management) to troubleshoot further.
  Community Forums: Engage with SAP community forums or support channels for additional insights or similar experiences from other users.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.