How To Fix HRASR00_CASE002 - Error when creating a case; Authorization is missing

HRASR00_CASE002 - Overview

• Message type: E = Error

• Message class: HRASR00_CASE -

• Message number: 002

• Message text: Error when creating a case; Authorization is missing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRASR00_CASE002 - Error when creating a case; Authorization is missing ?

  The SAP error message HRASR00_CASE002 indicates that there is a missing authorization when trying to create a case in the SAP system, specifically in the context of the SAP HCM (Human Capital Management) module, particularly in the area of Employee Self-Service (ESS) or Manager Self-Service (MSS) functionalities.
  
  Cause:
  The error typically arises due to one of the following reasons:
  
  Missing Authorization Object: The user does not have the necessary authorization to create a case. This could be due to missing roles or authorizations in their user profile.
  Incorrect Role Assignment: The user may not be assigned the correct roles that include the necessary authorizations for case management.
  Authorization Profile Issues: The authorization profile assigned to the user may not include the required permissions for the specific action they are trying to perform.
  
  Configuration Issues: There may be configuration issues in the system that prevent the user from having the necessary access.
  
  
  Solution:
  To resolve the HRASR00_CASE002 error, you